Construction Premium Auditor

Central Insurance • Dublin, OH

9d • Hybrid

About The Position

We are a team of employees who are passionate to deliver best in-class customer service and innovation in the industry. It’s because we put Integrity, Relationships and Excellence in all aspects of our work. Our employees have the opportunity to fully utilize their talents and bring their best self. We believe that who you are is just as important as what you do! The Construction Premium Auditor plays a critical role in ensuring accurate and compliant premium audits for construction-related policies. This position serves as a technical resource in construction audits, applying knowledge of construction operations, workers’ compensation classifications, and state-specific rules to determine appropriate exposures and audit outcomes.

Requirements

• Bachelor’s degree in related field and 2 years of experience in field or on-site auditing for construction accounts with an understanding of construction operations and workers’ compensation classifications
• Or 4 years of experience in field or on-site auditing for construction accounts with an understanding of construction operations and workers’ compensation classifications
• Ability to interpret complex payroll and subcontractor documentation
• Ability to professionally interact with our customers
• Exceptionally strong customer handling, conflict resolution, and problem-solving skills; focus on quality of customer experience
• Exercise initiative and judgment while researching and solving customer inquiries
• Possess a positive, professional, cooperative, and quality-conscious service attitude
• Ability to work under pressure, deal with interpersonal conflict, and handle assigned workload
• Possesses analytical and problem-solving skills
• Possesses effective verbal and written communication skills
• Ability to travel occasionally for on‑site construction audits
• Ability to understand Central Insurance’s policies and processes

Nice To Haves

• Familiarity with NCCI rules and state-specific classification guidelines
• Professional designations such as APA (Associate in Premium Auditing) or CPCU

Responsibilities

• Serve as a subject matter expert in construction audits, providing technical guidance on classifications, subcontractor exposures, and state‑specific workers’ compensation rules
• Assess exposure, premium, and loss characteristics to support determination of the appropriate audit approach (physical/on-site, virtual, or hybrid), and conduct accurate construction policy audits through telephone, electronic, and required on-site methods in alignment with company standards.
• Communicates effectively, providing prompt and professional service to agents and policyholders
• Review payroll records and journals, distribution journals, subcontractor agreements, tax documentation, and certificates of insurance in accordance with applicable state laws to establish appropriate exposures
• Validate correct classifications per NCCI Basic Manual and company filings
• Identify subcontractor relationships and assess potential employer-employee status under applicable laws
• Ensure adherence to state-specific workers’ compensation rules and company underwriting guidelines
• Manage inventory & timely completion of assigned audits
• Review audits from external vendors for accuracy and compliance
• Resolve audit disputes in a professional and timely manner
• Alert underwriting staff to significant findings and/or changes
• Update policies according to the results of audits
• Assist with other audit types or special audit projects as needed to support business and operational priorities
• Demonstrates a commitment to continuing education and development

Benefits

• Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements.
• Base pay is one component of a comprehensive total rewards package designed to support employees’ financial, health, career, and retirement objectives.
• Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security.
• For more information, see Central Insurance Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level