Construction Technology Support Specialist, Worksite Solutions

Western States Cat • Pocatello, ID

155d

About The Position

The Construction Technology Support Specialist's role focuses on providing training and support for clients using Cat and Trimble technology solutions, including developing tailored training plans and managing training schedules. It involves conducting system diagnostics, reviewing software updates, and offering remote support. Additionally, the position requires staying updated on new products, developing demonstration tools, and supporting sales staff with technical expertise during client presentations.

Requirements

• Bachelor's Degree in Construction Management or similar industry experience, preferred.
• Proof of high school diploma or General Education Degree (GED).
• Minimum of 4 years' experience utilizing and supporting GPS construction technology or similar.
• Valid driver's license and acceptable driving record required.
• Must be able to communicate (speak, read, comprehend, write in English).
• Advanced computer and technology skills required.
• Ability to utilize and understand CAD software along with Microsoft office applications.
• Strong critical thinker with the ability to communicate complex items.
• Ability to prioritize tasks based on multiple priorities.
• Ability to travel 50% of the time.
• Ability to present to a group of people and teach complex topics.
• Ability to develop and maintain effective working relationships with others.
• Consistent attendance and timeliness.

Responsibilities

• Provide training and support for clients using Cat and Trimble technology solutions.
• Develop tailored training plans and manage training schedules.
• Conduct system diagnostics and review software updates.
• Offer remote support to clients.
• Stay updated on new products and develop demonstration tools.
• Support sales staff with technical expertise during client presentations.

Benefits

• Three weeks of accrued PTO to start, increases with tenure.
• Company paid health care premium option for employees.
• Health, dental, and vision insurance.
• Wellness dollars.
• 401k with company match and profit sharing.
• Educational reimbursements, tool loans, and safety & tooling dollars.
• Employee Assistance Program.
• Paid Parental leave.
• Care Leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree