Consultant, Digital Product Analyst

Nationwide Mutual Insurance•Columbus, OH

7d•Remote

About The Position

If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role will primarily support the Service Experience Enhancers Journey Experience team focused in the Life product space. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. Remote work arrangements will be considered for candidates located outside the Columbus area. #LI-MS2 Job Description Summary Do you want to be a member of a team that aspires to lead digital innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you’re passionate about fueling growth, driving brand choice and solving needs in ways that haven't yet been imagined, then Nationwide’s Digital Product Management Group may be the place for you! As a Consultant, you'll collaborate and coordinate efforts across multiple agile teams and across several lines of business responsible for creating digital products and solutions that are practical and useable. We'll count on you to ensure priorities and project goals are achieved.

Requirements

Undergraduate studies in business administration, digital marketing, human-computer interaction, user experience, computer science or related subject area.
Typically, eight or more years of demonstrated experience delivering customer-facing digital solutions, internet sales, website or web application development and/or research.
Experience with agile delivery methodologies and product management/owner principles.
Project management in an internet sales environment required.
Knowledge of insurance and investment securities products and services preferred.
Understanding of agile planning practices and user experience knowledge a plus.
Proven knowledge of internet technologies and website management.
Command of verbal and written communication skills and ability to analyze qualitative and quantitative information.
Strong ability to summarize findings and develop recommendations that influence the strategic vision and multi-year roadmap for any given digital product or experience.
Strong presentation abilities required to clearly and concisely communicated findings and recommendations to all levels of leadership including senior leaders.
Ability to work independently and manage large, complex tasks that cross several subject areas, e.g., competitive analysis, user testing and research, etc.

Nice To Haves

Property/casualty insurance and/or life/health/accident/variable annuity licensing and/or FINRA 6 and 26 securities registration, CLU, CPCU, CPU, FLMI certifications will a plus.

Responsibilities

Conducts detailed customer and company product impact analysis across a variety of digital products, business lines and competitor sets.
Provides Product Managers and Product Owners with recommendations based on analysis and insights.
Plans and coordinates usability research and analyzes results with the Digital Product Manager/Owner and partners with User Experience to create prototypes and conduct user testing.
Conducts competitive analysis on customer digital product landscape and business segment specific competitors across multiple lines of business and experiences.
Presents findings and recommendations to Product Managers and/or Product Owners.
Conducts current state business landscape analysis including people, process, technology assessments plus future state business analysis across multiple lines of business, products, experiences and/or audiences.
Provides recommendations to the Product Manager and/or Product Owner and agile team.
Keeps up on the latest digital trends as well as customer needs and behaviors.
Acts as a source of expertise for direction, mentoring and guidance for less experienced Product Analysts.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.