Consultant II

SPS Commerce•Minneapolis, MN

18h•Hybrid

About The Position

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: Job Summary: The Consultant II works in a team of professionals responsible for developing standardized solutions for customers. This role will facilitate problem research, isolation, diagnosis, resolution and follow-up for customer change events, managing all escalated events appropriately, when necessary. Essential Responsibilities / Duties Execute installation, upgrades, testing, and system configuration as part of completing implementation project Perform post-sale initial technical implementation of technology products May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals Inform customers and other stakeholders of project progress Conduct tasks and assignments as directed. Work under moderate supervision with some latitude for independent judgment Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved

Requirements

Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience
Strong analytical, problem solving and troubleshooting skills
Excellent organizational skills and ability to manage multiple projects concurrently
Ability to apply, test, and re-configure data rules in order to produce desired results
Customer-facing experience (e.g., customer service, customer success, or account support)
Exposure to EDI concepts and formats (e.g., XML, X12)

Nice To Haves

3-5 years professional business experience
A balanced mix of skills: driver and facilitator, tactical leader and doer
Experience working with EDI transactions and integrations
Experience with text editing and data mapping tools
In-depth knowledge of mapping tools and functionality
Experience with Jira, Salesforce, and/or Confluence

Responsibilities

Execute installation, upgrades, testing, and system configuration as part of completing implementation project
Perform post-sale initial technical implementation of technology products
May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals
Inform customers and other stakeholders of project progress
Conduct tasks and assignments as directed.
Work under moderate supervision with some latitude for independent judgment
Track progress of Implementation project(s).
Ensure deadlines are met and scheduling issues resolved

Benefits

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role.
The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $61,300- $95,000.
The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security.
Benefits are country-specific and aligned with local laws and market practices.
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance.
We achieve this by creating an environment where every employee feels a true sense of belonging.
We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Impactful Work: Be part of a tech-driven, market-focused company that simplifies complex processes and helps products reach customers faster.
Belonging Culture: We thrive on curiosity, collaboration, and celebrating wins together. Your voice matters here.
Growth Opportunities: Enjoy diverse career paths, training, and visibility across roles — all within a company that values your contributions.
Make Your Career Here: We invest in our people and provide the resources you need to succeed.
At SPS, careers aren’t just grown — they’re made.