Consultant-Provider Onboarding

Indiana University Health SystemIndianapolis, IN
2dHybrid

About The Position

This position supports physicians and advanced practice providers throughout the onboarding process, ensuring hospital privileges and managed care credentialing are completed within seven days of start. This will be a Hybrid role after successful completion of training. Top responsibilities include: Ensure providers start with hospital privileges and managed care credentialing completed within seven days Prioritize tasks and meet strict deadlines Maintain organized documentation of all communication and status updates Communicate effectively with CBO, Employee Health, Medical Staff Office (statewide), Service Administrators, Provider Enrollment, and other stakeholders

Requirements

  • Bachelor’s degree in business, human resources, healthcare, or related field (or equivalent experience)
  • May require a valid Indiana driver’s license with proof of insurance
  • 3–5 years of relevant experience
  • Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word)
  • Knowledge of regulatory requirements and guidelines related to credentialing and privileging preferred

Nice To Haves

  • CPCS (Certified Provider Credentialing Specialist)
  • Proficiency in OneNote, Word, Outlook, Adobe Acrobat DC, Teams
  • Experience with MSOW database
  • Knowledge of NCQA standards and Medical Staff Office policies
  • Familiarity with Kronos

Responsibilities

  • License verification
  • Management of provider credentialing and CAQH information
  • Review of malpractice claims
  • Act as point person for new providers
  • Develop and maintain protocols for credentialing information collection
  • Ensure accurate data entry in centralized credentialing database
  • Liaise between providers and HR, Enrollment, service lines, and other stakeholders
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