About The Position

Are you a technical expert with proven client partnership and program management skills in the telecom industry? Join our Communications Consulting team as we deliver innovative 5G solutions for a Tier 1 Service Provider. As our Technical Program Manager, you will be the driving force behind the successful rollout of our products within the customer's environment. Your primary responsibility will be to ensure a seamless deployment process, acting as the senior liaison between our team and the client. You will be the go-to person for overarching program-related inquiries, providing solutions and managing expectations throughout the entire project lifecycle while ensuring that the output of the Consulting team consistently maintains the highest level of quality. This role demands a strategic thinker with exceptional organizational skills and a customer-centric mindset. The successful candidate will be responsible for successful end-to-end execution, aligning stakeholders, managing risk, and delivering measurable outcomes on time and within budget.

Requirements

  • Minimum 15 years' customer-facing program management experience in the telecom industry, with 5+ years leading large-scale, complex multi-year network or cloud deployments (Tier 1 operator or large SI/vendor experience)
  • Solid background in managing projects with multiple product deployments in client-facing, fast-paced environments.
  • Expertise in program management at scale (Agile/waterfall) and executive stakeholder management.
  • Strong client management and relationship-building skills.
  • Exceptional organizational, analytical, and decision-making abilities.
  • Excellent verbal and written communication.
  • Assertive leadership and influential personality, able to guide teams and project direction.
  • Strong judgment in prioritization, problem-solving, and operational excellence.
  • Familiarity with Kubernetes, CNFs/VNFs, automation, etc.
  • Exceptional ability to influence across engineering, product management, sales, and customer teams.

Nice To Haves

  • Experience with 5G technology is highly preferred.

Responsibilities

  • Act as a trusted advisor and advocate, building strong customer relationships and ensuring Oracle delivers value aligned with our client’s business objectives.
  • Serve as the primary point of contact for all project-related matters, resolving concerns and setting clear expectations.
  • Collaborate with internal teams (product, engineering, services, support) to understand requirements, ensure alignment, and drive timely project completion.
  • Lead interdepartmental coordination, resource management, and work allocation to ensure project milestones and quality standards are met.
  • Proactively identify risks, develop mitigation plans, and promote a culture of continuous improvement and accountability.
  • Provide regular updates to both client and Oracle leadership, ensuring project transparency, progress, and key issue management.
  • Drive lessons learned, retrospectives, and continuous improvement initiatives.
  • Improve delivery efficiency through process optimization and automation.
  • Regularly use available AI tools.
  • Facilitate program review meetings to gather feedback and uphold consistent quality and customer satisfaction.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
  • 11 paid holidays
  • Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner and pet insurance
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