Consumer Loan Processor I - II

Westerra Credit Union•Denver, CO

30d•$20 - $25•Hybrid

About The Position

This role provides consumer lending support and guidance to internal teams, non-members, and 3rd party companies, aligning with Westerra Experience service initiatives. It requires an in-depth understanding of Westerra’s consumer lending products and involves gathering loan-specific details and documentation from members or partners. The role also includes reviewing final loan details, payment methods, closing options, loan documents, and funding. Additionally, the position offers guidance to other departments on lending matters and ensures accuracy, timeliness, and follow-up in processing loan applications.

Requirements

0-1 year experience in customer service
High School Diploma, GED or equivalent work experience
Understanding of consumer lending regulations preferred
Notary certification, or ability to obtain
2 years of similar or related experience
High School Diploma, GED or equivalent work experience
Basic knowledge of consumer lending regulations
Notary certification, or ability to obtain

Benefits

Three health plans through UHC that offer a variety of coverage options, including HSA and FSA options
Two dental plans through Delta Dental
Basic life and AD&D insurance, short-term disability and long-term disability
20+ days of paid time off (PTO) per year
Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY)
16 hours of volunteer time off (VTO) per year
11+ paid holidays
401(k) that includes up to 6% match
Up to $5250 per year for educational reimbursement
4 weeks of paid parental leave
Mental health resources including an Employee Assistance Program (EAP)
Home office reimbursement of up to $600/yr for hybrid/remote roles
Individualized learning and development programs