Consumer Sales Development Rep

WaterFurnace International • Fort Wayne, IN

12d • Hybrid

About The Position

The Consumer Sales Development Representative (SDR) is a position that will have a significant impact on the success of our purpose-driven organization. Your primary role will be to connect with inbound consumer prospects who have asked for contact via phone, text, chat, virtual meetings, and email to qualify them for a proposal from local installers. You will act as a trusted resource who can answer questions, assess needs, communicate benefits, and provide recommendations. The SDR will showcase our renewable energy offerings in a compelling way.

Requirements

• Clear and persuasive with excellent communication skills – both verbal and written
• A true self-starter who is driven to succeed
• An aptitude for learning and ability to quickly become a subject matter expert
• A team-player with the ability to maintain a positive attitude despite challenges or rejection
• A people-person who wants to help others solve their challenges
• You must be comfortable with new technologies and tools
• Excellent time management, prioritization, and organizational skills
• Comfortable performing against metrics/goals
• Bachelor’s degree in business, marketing, or communications (or equivalent experience)

Nice To Haves

• Sales training a plus (Sandler preferred)
• Experience in Inside Sales, with an SDR team, or customer support preferred
• Experience with geothermal heat pumps (sales, marketing, tech support, customer service) and /or HVAC a huge plus
• Salesforce CRM experience a plus

Responsibilities

• Interview and determine each prospect’s needs through conversation
• Educate potential buyers on the unique benefits our renewable energy products can provide
• Become a trusted resource and develop relationships with prospects, local dealers, and our Territory Managers
• Successfully manage and overcome common objections
• Update lead statuses and prospect interaction in Salesforce to ensure efficient lead management
• Provide closed-loop feedback to ensure continuous process optimization and enhance lead generation programs
• Ability to evaluate the progress and status of the Consumer Prospect and determine optimal hand off to Dealers
• Work in a high-energy collaborative environment between consumers, sales, and marketing team environments
• Some light travel required – Up to 5% of time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees