About The Position

Are you a social-first storyteller who can translate ideas into compelling content across multiple digital channels? Do you thrive in hands-on production—filming, editing, designing, and publishing content that engages audiences where they are? In today’s fast-moving digital media landscape—this is an exciting opportunity to help Amazon engage our vast, diverse, and dynamic audience of frontline workers. Amazon is seeking a curious and collaborative self-starter to join the Operations Internal Communications team in North America. As a Multimedia Content Creator & Editor, you will execute content creation and community-building initiatives across social media platforms and owned internal communications channels for our worldwide Operations employees. The right person is passionate about building and engaging communities and can create high-visibility communications efficiently. You're creative, detail-oriented, and can educate and inform though short-form content. Experience with publishing content to large audiences on digital or social media platforms is helpful

Requirements

  • 2+ years of professional non-internship marketing experience
  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
  • Experience in a marketing role

Nice To Haves

  • Demonstrated success managing multiple deliverables at one time to meet aggressive deadlines.
  • Experience contributing to editorial strategy and execution working with cross-functional teams.
  • Experience with multiple forms of content creation, including video and infographics, in a unique, short-form, and culturally interesting way.
  • Working knowledge of Adobe Photoshop, Canva or other photo and video editing solutions.
  • Experience using the latest social media management/monitoring/analysis tools and platforms, experience with Sprinklr preferred, but other social media management tools are acceptable.
  • Experience working virtually with teams around the globe, as well as external production partners.

Responsibilities

  • Execute day-to-day community engagement and moderation across social media platforms.
  • Work closely and collaboratively with internal stakeholders and campaign managers to align on editorial beats and shared goals.
  • Source, create, and publish timely multimedia content across social media platforms and owned internal communications channels designed to educate, build awareness for signature benefits, and celebrate our peculiar culture with frontline employees.
  • Contribute to developing creative ways to activate and grow our audience on social media, including, but not limited to, TikTok, Instagram, Facebook and YouTube.
  • Regularly track, analyze, and report on progress against goals, content, and overall program health for team business reviews and reports.
  • Contribute feedback and ideas for improvement for existing production flows for social media, campaigns, and communications.
  • Escalate issues and complaints to designated leadership.
  • Push the boundaries of social media—we like to Think Big!

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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