Content Manager

Squarespace • New York City, NY

2d • Hybrid

About The Position

Squarespace is looking for a Content Manager to join our team. This role will help to improve Squarespace’s organic and AI visibility and plan and craft strategic copy for different content platforms and audiences. The right candidate has experience writing and editing compelling editorial content; comfort with autonomy; and is able to meet deadlines while contributing to larger team goals. The ideal candidate has experience managing editorial freelancers, content strategy, and cross-functional projects. The Content Manager will sit on the Product Marketing team but collaborate with multiple groups, including SEO, Brand, Product, and Email Marketing teams. This role is a great opportunity to help shape the way Squarespace communicates to and educates its users and prospects. This role reports to the Associate Director of Product Marketing and can be hybrid based out of our New York headquarters or remotely from an approved U.S. state. Candidates must submit a portfolio or links to clips to be considered.

Requirements

• You have 7+ years experience in content creation or management across multiple formats, with an emphasis on blog posts, how-to content, and long-form pieces like features, guides, and whitepapers.
• Exceptional written skills, experience in user-focused SaaS writing preferred
• Comfortable using AI tools to support content development processes
• Experience working in a cross-functional environment with multiple partners
• Knowledge of broader digital marketing practices such as SEO and email marketing
• Demonstrated success creating content that helps drive topline marketing goals
• Collaborate well and bring a positive energy to the team
• Well-versed in publishing content in a CMS
• Welcome feedback, can easily revise content based on stakeholder input, are accustomed to speed, and motivated by a high-performing team

Responsibilities

• Edit, write, and research copy for multiple channels, including blog posts, landing pages, emails, and newsletters, optimizing for SEO and AI search when needed
• Manage the editorial production process, working closely with internal and external contributors to shape pieces and bring them to life
• Be a steward of Squarespace’s voice and tone, ensuring it corresponds with each content surface while giving the audience what they need to be successful
• Collaborate with SEO, Product, and Creative teams to produce content across Squarespace digital properties
• Develop expertise in Squarespace website, marketing, domains, and commerce features
• Contribute to blog and newsletter reporting, concepting, and strategy
• Create content with a mind for educating and attracting Spanish, German, French, Italian, Portuguese, and Japanese users

Benefits

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees