Content Writer- Learning & Development

Caterpillar • Portland, OR

3d • Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Caterpillar Safety Services as a Content Writer and help shape the learning experiences that transform how organizations approach safety, leadership, and performance. Your work will empower teams to build safer workplaces and stronger cultures. This role is ideal for a skilled writer and content developer who excels at turning complex concepts into clear, engaging learning experiences. You’ll collaborate with safety consultants and subject‑matter experts to create training that is practical, relevant, and aligned with Caterpillar methodologies.

Requirements

• Effective Communications: Ability to craft clear, engaging content across multiple formats (facilitator guides, participant materials, blogs, scripts, marketing content, etc.).
• Basic understanding of keyword research and structuring content for search visibility.
• Training and Development: Ability to manage multiple projects, meet deadlines, and maintain high reliability.
• Demonstrates strong technical proficiency with Microsoft Office SharePoint to develop, manage, and deliver training content efficiently.
• Relationship Management: Ability to communicate clearly and professionally both in writing and verbally while partnering with cross‑functional teams and subject‑matter experts, to develop high‑quality training content.
• Service Excellence: Delivers high‑quality training content that supports strong consultant performance, responds quickly to content needs or issues, and uses feedback to improve future training materials.
• Decision Making and Critical Thinking: Applies structured analysis to evaluate training needs, interpret performance data, and guide content decisions.
• Organizes relevant information, prioritizes issues, and supports the selection of effective instructional approaches and solutions.

Nice To Haves

• Bachelor’s degree in English, Journalism, Communications, or a related field.
• Portfolio of writing samples demonstrating versatility and quality.

Responsibilities

• Develop training modules, courses, and programs that align with Caterpillar Safety Services processes, methodologies, and customer needs.
• Gather and analyze course performance data to evaluate training effectiveness and identify opportunities for improvement.
• Review, refresh, and maintain training materials to ensure clarity, accuracy, and maximum learning impact.
• Create written content for facilitation guides, participant materials, supporting documentation, marketing content, and other communication needs.
• Research unfamiliar topics to produce accurate, informative, and well‑structured training content.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level