Continuous Improvement Analyst - Warehouse

RJW Logistics Group•Elk Grove Township, IL

15h•$85,000 - $100,000

About The Position

The Warehouse Operations Analyst – Transformation serves as the operational execution arm of the Transformation team within the warehouse network. This role is responsible for driving process standardization, performance visibility, and operational accountability across facilities. Unlike the previous IT-aligned structure, this position sits within Operations and focuses on improving warehouse execution, enforcing standards, identifying performance gaps, and ensuring alignment to network-wide best practices. The Warehouse Analyst partners directly with warehouse leadership, Retail Consolidation, and Operations Planning (OP) to monitor KPIs, investigate exceptions, and implement sustainable process improvements. This individual plays a critical role in warehouse health reporting, exception management, SWAT support, and SOP compliance. This position reports to the Senior Warehouse Analyst (Transformation)

Requirements

Exceptional attention to detail
Champion fluid communication, collaboration, and continuous learning/improvement initiatives
Ability to leverage cross-functional teams to achieve team, project, and organizational goals.
Solve business problems by working both autonomously and within the construct of a team in a team oriented and collaborative environment.
Own relationships and partnerships with key internal and external stakeholders
Understand requirements and how they translate in application features.
Identify and communicate key insights and findings to WMS team.
Demonstrate commitment to quality and implementing best practices.
Perform root cause analysis to identify and solve complex business problems.
Curate business requirements for complex multi-function application projects.
Help identify alternate solutions, perform cost benefit analysis, and feasibility studies.
Help identify risks and develop mitigation strategies and tactics.
Help evaluate, suggest, select, and implement most cost-effective solution to meet our need.
Provide input on project schedule and accurate estimation of project deliverables.
Experience System testing data integrations, solutions and feature enhancements and able to coordinate/simulate user acceptance testing.
Bi-lingual in both English and Spanish.
Bachelor Degree in Information Systems, Supply Chain, Business Administration, or any related field required

Nice To Haves

SQL knowledge is a plus
Experience with Visio is preferred.
Knowledge of software development life cycle is a plus.
Experience in Warehousing or Logistics is preferred.
Experience with Synapse or similar WMS software is preferred.

Responsibilities

Performing in-person requirement gathering sessions to obtain information from the warehouse operations staff at each of RJW’s Retail Fulfillment Facilities to evaluate business processes and uncover areas for improvement.
Conducting meetings to present findings from observations and meetings with the warehouse operations to expose inconsistency or areas for improvement.
Documenting all business processes and changes to business processes
Converting business requirements into functional requirements
Handle tasks on time and to completion from the other Business Analysts
Developing customized business strategies that are aligned with corporate strategic objectives.
Assisting in discovery meetings for IT projects to understand business use cases and requirements.
Effectively communicating your insights and plans to cross-functional team members and management.
Ensuring solutions meet business needs and requirements.
Updating, implementing, and maintaining procedures
Assist in solution trainings, launches, and post-launch support.
Perform basic data analysis where applicable and necessary.