Continuous Improvement and Performance Analysis Project Manager

PSA Airlines • Charlotte, NC

156d

About The Position

The Continuous Improvement and Performance Analysis Project Manager is responsible for leading and implementing advanced improvement strategies to drive operational efficiency, enhance business performance, and foster a culture of continuous improvement. This role focuses on process optimization, waste reduction, and cross-functional collaboration to achieve measurable results in line with organizational goals. The position also involves mentoring teams, managing improvement projects, and ensuring the adoption of best practices across the organization. May also assist in the reliability, development, and performance of PSA's M&E technology footprint (product). Assist the Assistant Director of Maintenance Engineering Technology Solutions in leveraging technology in support of the Maintenance & Engineering's goals.

Requirements

• Bachelor's Degree or equivalent, preferably in Aeronautical, Quantitative, Business Discipline, or Engineering or Engineering Technology.
• Certification in Project Management, Lean Six Sigma (LSS), AME/SME/Shingo Lean Bronze/Silver, or other Lean certification.
• 5+ years of experience in continuous improvement, aviation MRO, logistics, manufacturing, Technology, or process optimization.
• Tableau and/or Microsoft Power Platform development.
• 5+ years of experience in project management and/or process improvement with proven ability to lead change through both direct and indirect influencing abilities.
• Demonstrated leadership and performance in Lean activities.
• Experience working in an Agile environment (SCRUM).
• Fluency in MS Office (Word, PowerPoint, Excel, MS Project, etc.).
• Knowledge of FAA regulations.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

Responsibilities

• Supports and executes Lean continuous improvement roadmap aligned with the organization's strategic goals.
• Develops and executes Kaizen events, enterprise projects, A3 problem solving, and quarterly reviews to review performance metrics.
• Identify and implement process improvement opportunities to enhance operational efficiency and reduce waste.
• Collect and analyze data to provide valuable insights, generate reports and present findings to aid decision-making.
• Plan, organize, and oversee the execution of projects from initiation to completion, ensuring they are completed on time, within budget, and within scope.
• Support troubleshooting of operations, processes, and equipment to minimize losses and improve stability.
• Promote and manage the use of Lean tools - 5S, SMED, standard work, visual workplace time studies, and training across base operating facilities.
• Manage and execute improvement projects from initiation to completion, ensuring timely delivery and measurable outcomes.
• Analyze and prioritize improvement initiatives based on impact, feasibility, and alignment with organizational goals.
• Develop and present progress reports, performance data, and project outcomes to senior leadership.
• Consult with internal and external stakeholders to share best practices and standardize processes across sites.
• Support benchmarking activities and sustainability efforts to enhance organizational performance and environmental impact.
• Takes part in the day-to-day collaboration and engagement with the M&E and IT teams.
• Manage and coordinate required reviews by process owners for Roles, Permissions, Users, and compliance of technology solutions.
• Manage and coordinate the Risk Assessments relating to technology changes.
• Plan, report on budgetary projects for some technology spending.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Benefits

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Air Transportation
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees