Continuous Improvement / Process Analyst
QRC Group•Caguas, PR
1d
About The Position
The CI/Process Analyst supports discovery, analysis, redesign, and measurement activities across the engagement. This role ensures improvements are evidence‑based, measurable, and sustainable.
Requirements
- Strong analytical skills (quantitative and qualitative).
- Ability to interpret operational data, error trends, and compliance metrics.
- Experience in lean, human factors, or continuous improvement methodologies.
- Skills in visual modeling (journey maps, heat maps, process flows).
- Willing to travel US -East
Responsibilities
- Conduct document assessments, workflow analyses, and failure mode evaluations.
- Develop journey maps, baseline metrics, and improvement recommendations.
- Support pilot testing, A/B comparisons, and usability validations.
- Assist with KPI definition, data collection, and reporting (RFT, errors, cycle time, variability).
- Contribute to the Cognitive Design Playbook and sustainability plan.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
