Contract Administrator
About The Position
TES Staffing is partnering with a global company. with a location in Henrietta, to recruit a detail-driven, solutions-oriented Contract Administrator II for their Rochester office. Our client is a leader in workplace technology, helping businesses streamline operations through innovative print, digital, and managed solutions. This role sits at the heart of their contract billing operations; supporting accuracy, efficiency, and strong client relationships. This is an excellent opportunity for someone who thrives in a fast-paced environment and wants to grow within a dynamic, nationally recognized organization.
Requirements
- High School Diploma or equivalent
- 3+ years of experience across a combination of: Contract administration or support, Billing/invoicing, Customer service, Reporting/analysis
- Strong understanding of contract setup, billing processes, and transaction types
- Experience handling complex billing scenarios and problem resolution
- Highly organized with exceptional attention to detail
- Strong communication skills; able to work effectively with clients and internal teams
- Self-starter mindset with the ability to thrive in a fast-paced environment
- Proficiency in MS Office (Excel experience strongly preferred)
- Proven critical thinking and problem-solving abilities
Responsibilities
- Manage and support assigned contract billing accounts from setup through ongoing maintenance
- Review contract documentation for accuracy and ensure proper system setup
- Maintain and update billing data including customer details, pricing, and contract terms
- Analyze monthly billing reports, identify discrepancies, and take corrective action
- Handle rebills, adjustments, cancellations, renewals, and contract amendments
- Troubleshoot and resolve complex billing issues with precision and urgency
- Collaborate with internal teams and external partners to ensure seamless contract transitions
- Participate in client calls/meetings to represent contract administration and strengthen relationships
- Monitor meter reads and ensure service-level billing requirements are met
- Develop and track performance metrics to proactively resolve issues
- Support additional projects and responsibilities as needed
Benefits
- Opportunity to work with a respected, industry-leading organization
- Competitive hourly pay with a clear path to permanent employment
- Exposure to complex billing systems and cross-functional collaboration
- Support from TES Staffing throughout the hiring process and onboarding
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
