Contract Attendee Management

Unbridled•Denver, CO

1d•$19 - $25

About The Position

Unbridled puts people first, and it's embedded into our culture. Our job is to connect companies with their people through engaging and impactful services, from event management to production to creative services. Our values drive everything we do, and we believe in fostering a culture of authenticity and radical generosity. You will thrive at Unbridled because we focus on relationships, keep clients first, and put people before process. Unbridled is seeking an Attendee Management Contractor to support our Event Attendee Experience team with registration programming, housing management, attendee communications, reporting, and data entry for client events. This role will manage multiple projects and deadlines, create attendee reports for internal teams and clients, cross-check hotel rooming lists and air manifests, coordinate with Hotel Housing Coordinators, and assist with dine-around restaurant bookings. The ideal candidate has strong attention to detail, excellent communication skills, and the ability to provide outstanding client service while proofreading emails, websites, and spreadsheets in a fast-paced environment.

Requirements

1 - 2+ years in a professional office environment, hospitality industry or event planning experience is a plus
Excellent Computer Skills – Microsoft Office - Excel, Word, Outlook
Detail-oriented and enjoys problem solving
Effective, professional business communication skills – written, spoken, and presentation
Comfort level and required professionalism to work directly with attendees via phone and email
Superior customer service skills
Proficiency and knowledge with registration software such as Cvent preferred, but not required
Must have access to their own computer with reliable internet and Microsoft Office installed
Must embody the Unbridled brand and culture: character, change, credibility, and community

Nice To Haves

Proficiency and knowledge with registration software such as Cvent preferred, but not required
1 - 2+ years in a professional office environment, hospitality industry or event planning experience is a plus

Responsibilities

Manage multiple ongoing projects simultaneously and manage deadlines
Program registration and housing management
Create and provide attendee reports for Account and Program Managers and clients
Crosscheck and quality control of hotel rooming lists and air manifests pre-and post-event
Communicate directly with attendees (email, phone)
Manage communication and accurate reports with Hotel Housing Coordinator
Provide outstanding client service always, even under stress
Proofread emails, websites, and spreadsheets
Book dine around restaurants
Data entry
Embody our Unbridled Brand and Culture