Contracts Manager

CallMiner • Waltham, MA

1d

About The Position

CallMiner’s legal team is seeking a Contracts Manager who thrives in a fast-paced, high-performing and collaborative environment to join its team. This individual will work within CallMiner’s legal team, which is responsible for the review, negotiation and management of a variety of agreements. This individual will work cross functionally, to facilitate the timely review, negotiation, and completion of agreements in accordance with the Company’s guidelines.

Requirements

• Bachelor’s degree and 5+ years of experience in contract management, preferably in a fast-paced B2B SaaS environment.
• Strong understanding of SaaS business models and contracting norms.
• Experience drafting and negotiating commercial contracts, including those with complex privacy and data security provisions.
• Tactful with strong negotiation and communication skills
• Excellent attention to detail and ability to manage multiple priorities with a high degree of autonomy.
• Ability to solve problems and utilize good business judgment
• Ability to absorb information quickly and produce accurate work product in a timely manner.
• Ability to build relationships across the business and work effectively together to solve problems

Nice To Haves

• Familiarity with ethical and legal considerations in AI applications and machine learning systems.
• Experience with Ironclad, Linksquares, or other contract management systems a plus
• Familiarity with industry-specific regulations (e.g., GDPR, CCPA, HIPAA, and/or the EU AI Act)

Responsibilities

• Draft, review, and negotiate a variety of complex agreements including: SaaS subscription agreements, partner agreements, NDAs, MSAs, DPAs BAAs, vendor agreements, and consulting agreements, among others.
• Identify terms that vary from corporate standards to ensure accuracy and compliance, recommend appropriate modifications, engage and collaborate with internal stakeholders in the sales, finance, operations teams, and other internal teams as may be required.
• Quickly understand the business objectives of a transaction, identify contractual issues, communicate those issues both internally and externally, and perform a risk/benefit analysis.
• Escalate contractual issues and terms within the legal team as may be required.
• Guide the internal document review process, ensuring reviews are completed efficiently and effectively.
• Partner with the business to support deal velocity while managing legal risk.
• Maintain and improve contract templates, playbooks, and processes to streamline review and negotiation cycles.

Benefits

• At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes reimbursement programs for both fitness and tuition, generous PTO including an annual volunteer day, paid maternity, parental leave and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level