Contracts & Operations Coordinator (Contract, 20 hrs/week)

Heggerty

2d•Remote

About The Position

We are seeking a smart, steady, and highly organized part-time Contracts & Operations Coordinator to support the day-to-day and week-to-week management of customer contracts and related operational tasks. This role will serve as a central point of coordination for contract review, documentation, registrations, and process improvement. This position is a remote role and will require 15-20 hours per week of support. The ideal candidate is detail-oriented, comfortable recognizing patterns in contracts, and interested in helping standardize and improve workflows — especially in environments where information currently comes in through multiple channels. This role may expand over time to include RFP support and other compliance-related filings.

Requirements

Curiosity, empathy, and a passion for our mission and values
Experience reviewing or administering contracts, vendor agreements, or compliance documentation
Strong attention to detail and ability to recognize patterns or inconsistencies
Comfortable coordinating across teams and external partners
Organized, reliable, and able to manage multiple workstreams independently

Nice To Haves

Experience with Salesforce or similar CRM systems is a plus
Familiarity with RFPs, purchasing portals, or the education sector contracting is a plus

Responsibilities

Review incoming customer contracts for completeness and consistency
Fill out required organizational information in contracts, as required
Identify terms that may require escalation to the CFO or legal review
Coordinate contract requirements with internal stakeholders, including data requirements, with the CTO or members of his team
Track and manage Certificates of Insurance (COIs) by liaising with insurance representatives
Maintain organized contract records and ensure accessibility over time
Work with our existing Policy and Procurement Manager to complete vendor forms, support RFP-related documentation, and other required filings
Support business registrations in various states (e.g., providing tax information, W-9s, compliance forms)
Manage portal registrations and updates as needed (e.g., BidSync, district purchasing portals)
Work closely with internal team members on RFPs and related administrative needs
Help standardize and document contract-related processes
Support efforts to centralize contracts and related data in Salesforce
Improve intake and tracking workflows so contracts are easy to locate and manage long-term
Bring an automation-minded perspective to streamline how information is collected and stored