Coord, Legal Support

Royal Caribbean Cruises Ltd•Miami, FL

2d•Onsite

About The Position

The Royal Caribbean Group’s Legal Team has an exciting career opportunity for a full-time Coordinator, Legal Support reporting to the Sr. Mgr, Legal Ops. The position is onsite and based in Miami, Florida. The position is also not eligible for work authorization sponsorship. Position Summary: The Billing Coordinator supports the Royal Caribbean Group (RCG) in-house Legal Department by managing the end-to-end legal billing process, ensuring accuracy, compliance with billing guidelines, and timely processing of invoices. This role partners closely with Legal Operations, Finance, and external counsel, leveraging Counsel Link as the primary eBilling system and Oracle as the enterprise resource planning (ERP) platform.

Requirements

Associate’s or bachelor’s degree in business, Finance, Accounting, Legal Studies, or a related field, or equivalent practical experience.
2+ years of experience in legal billing, legal operations, accounts payable, or a related role.
Strong attention to detail and accuracy.
Ability to manage multiple deadlines in a fast-paced environment.

Nice To Haves

In-house legal department experience.
Hands-on experience with CounselLink or a comparable legal eBilling system.
Experience working with an ERP system, preferably Oracle.
Familiarity with law firm billing practices.
Experience supporting legal budgets, accruals, and forecasting.
Process improvement or legal operations certification (e.g., CLOC).

Responsibilities

Manage legal vendor/law firm set up within RCG’s enterprise platform.
Manage daily review, processing, and approval workflows for legal invoices submitted through CounselLink.
Ensure invoices comply with outside counsel guidelines, engagement terms, and matter-specific billing requirements.
Ensure CounselLink data integrity including proper cost center, GL, and accrual treatment.
Resolve invoice rejections, adjustments, and appeals by coordinating with law firms and internal stakeholders.
Set up new law firms and new matters and maintain accurate matter and vendor data within CounselLink.
Coordinate approved invoices for payment through Oracle.
Perform monthly and quarterly invoice accruals and reconciliations in partnership with Finance.
Support matter budget tracking, timekeeper rate, and spend reporting.
Performing routine data clean-up projects as defined by the Legal Operations team.
Document billing processes and contribute to continuous improvement initiatives.