Coord Scheduling

St. Elizabeth Healthcare

About The Position

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do. Job Summary: Responsible for computerized scheduling and clerical duties for all surgical procedures, endoscopy procedures, Cardiac Cath Lab procedures, Family Birth Place, Anesthesia, and/or pre-admission testing appointments. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background. Job Description: Schedule Coordination Schedules surgical procedures, anesthesia services, Endoscopy procedures, Cardiac Cath Lab procedures, and/or PAT appointments ensuring accuracy of data entered into scheduling system in a timely manner. Maintains verification log of scheduled procedures including cases called into the office and faxes received for verification. Coordinate patient scheduling as needed to ensure adequate resources are available based on patient’s medical condition(s). Selection of correct procedure code(s) when scheduling surgical or procedures from over 1400 active physician Preference Cards. Responsible for understanding equipment needed for frequently performed surgical procedures and ensuring surgical equipment is reserved and not overbooked. Understand surgeon and group blocks in the surgery department and their individual release times. Daily assessment of the number of operating rooms (OR) to stay within limits of Anesthesia providers available. Quality/Customer Service Demonstrates excellent customer service skills in dealing with patients, visitors, health care team members, physicians and physician office staff. Respects the patient’s ethnic origin, spiritual beliefs and the patient’s right to privacy and confidentiality. Problem Prevention & Resolution Responsible for resolving scheduling errors/problems due to changes in patient’s medical condition, staffing, equipment, supplies, etc. Resolve case scheduling issues as needed for proper utilization of operating rooms. Communicates all changes in the schedule to appropriate department personnel and other ancillary areas as appropriate. Professionalism Ensures oral and written directives are effectively and efficiently completed. Demonstrates effective interpersonal working relationships and works cooperatively with others. Ensures ongoing personal growth and development. Maintains confidentiality of position-acquired information. Financial Accountability Obtain and enter both CPT and ICD-10 codes for all cases and procedures scheduled. Demonstrates fiscal accountability by cost-effective utilization of equipment and supplies. Performs other duties as assigned including clerical functions.

Requirements

High school diploma or GED
Familiarity with computer systems and scheduling practices.
One year working in an office environment.

Responsibilities

Schedules surgical procedures, anesthesia services, Endoscopy procedures, Cardiac Cath Lab procedures, and/or PAT appointments ensuring accuracy of data entered into scheduling system in a timely manner.
Maintains verification log of scheduled procedures including cases called into the office and faxes received for verification.
Coordinate patient scheduling as needed to ensure adequate resources are available based on patient’s medical condition(s).
Selection of correct procedure code(s) when scheduling surgical or procedures from over 1400 active physician Preference Cards.
Responsible for understanding equipment needed for frequently performed surgical procedures and ensuring surgical equipment is reserved and not overbooked.
Understand surgeon and group blocks in the surgery department and their individual release times.
Daily assessment of the number of operating rooms (OR) to stay within limits of Anesthesia providers available.
Demonstrates excellent customer service skills in dealing with patients, visitors, health care team members, physicians and physician office staff.
Respects the patient’s ethnic origin, spiritual beliefs and the patient’s right to privacy and confidentiality.
Responsible for resolving scheduling errors/problems due to changes in patient’s medical condition, staffing, equipment, supplies, etc.
Resolve case scheduling issues as needed for proper utilization of operating rooms.
Communicates all changes in the schedule to appropriate department personnel and other ancillary areas as appropriate.
Ensures oral and written directives are effectively and efficiently completed.
Demonstrates effective interpersonal working relationships and works cooperatively with others.
Ensures ongoing personal growth and development.
Maintains confidentiality of position-acquired information.
Obtain and enter both CPT and ICD-10 codes for all cases and procedures scheduled.
Demonstrates fiscal accountability by cost-effective utilization of equipment and supplies.
Performs other duties as assigned including clerical functions.