Coordinator, Background

Carvana • Tempe, AZ

2d • Onsite

About The Position

The Coordinator, Background will play an important role on the HR Operations Team at Carvana by performing a number of activities related to the company’s compliance and background check functions. This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona.

Requirements

• 1+ years’ work experience in a Human Resources, Administrative Assistant or Customer Service capacity.
• Ability to support & communicate policy and procedure.
• Effective verbal & written communication skills.
• Highest level of customer service and sense of urgency.
• Superior attention to detail and organizational skills.
• Ability to be self-directed and proactive in work activities.
• Consistently able to use ultimate discretion regarding confidential and sensitive personal data.

Nice To Haves

• A bachelor’s degree from an accredited college or university.
• Knowledge of DOT regulations and compliance as it pertains to onboarding of Drivers.
• Experience and basic understanding of federal and state compliance laws as they apply to employment.
• Computer literacy, specific to Google Suite applications.

Responsibilities

• Understand, articulate, and support all of our requirements, policies, regulations, and standards related to background checks across the organization.
• Communicate with candidates as needed regarding negative background results received.
• Coordinate and expedite background screen solutions with 3rd party provider(s), to adjudicate all pending candidates with a sense of urgency .
• Collaborate on high growth recruiting efforts by supporting Recruiting and Field People Operations Teams to meet hiring date targets.
• Troubleshoot candidate access problems, screening issues, questions, and settings with our vendors.
• Communicate with candidates throughout the completion of the background check steps to ensure smooth and efficient processing.
• Provide above-and-beyond customer service to our internal customers and incoming candidates during the background check process.
• Support hiring and onboarding processes (e.g.administration of pre-employment background check, Driver Qualification File and drug testing processes; etc.).
• Help to train and support new team members on processes and procedures.
• Meet and/or exceed key metrics, including adjudication response time and compliance.
• Support in other HR projects as assigned and needed.

Benefits

• Full-Time hourly position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level