Coordinator Marketing Support

About the position

There's something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations. As a Marketing Coordinator (Night Shift) you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards.

Responsibilities

• Responsible for accurately recording guest tour presentation reservations in the system for the Hotel Marketing and In-House Teams.
• First point of contact for the Marketing and In-House Team Members.
• Assist Marketing Management in monitoring and advising tour flow and is the central hub of communication with all of the Marketing Departments, including but not limited to: Hotel Marketing, In-House Marketing, Gifting, and Hosts.

Requirements

• Computer literate with excellent typing skills, 10-key preferred
• Proficient with Microsoft Office including Excel and Outlook
• Experience answering phones with phenomenal customer service
• Ability to multitask while remaining detail-oriented
• Excellent job attendance
• Night Shift - able to work nights
• Hourly pay of $18.00hr.

Nice-to-haves

• Previous Timeshare Experience is a plus
• Previous High-End/Luxury Customer Service Experience

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K plan
• Paid Time Off (PTO) program
• Extraordinary travel benefits