Coordinator of Public Programs

Orlando Science Center.•Orlando, FL

1d•Onsite

About The Position

The Coordinator of Public Programs provides administrative and operational support to the Public Programming department. The Coordinator will be expected to oversee part-time staff and volunteers, schedule weekly shifts, create daily schedules for the team, and train various aspects of the department. They must demonstrate excellent customer service skills and train the part-time team to do the same. The role requires a high level of flexibility, puzzle solving, initiative, and general leadership skills to ensure that the team operates at high level and delivers exceptional educational programming with the Orlando Science Center.

Requirements

Degree seeking or hold a bachelor’s degree in science education, chemistry, physical science, physics, astronomy, or museum studies.
Employee must have a valid driver's license, maintain an acceptable driving record as stipulated by OSC’s insurance carrier, and have access to reliable, legal transportation that can be driven on behalf of OSC for business purposes.
Administrative or management experience.
Experience developing and maintaining shift schedules.
Proficiency with the Microsoft 365 ecosystem.

Nice To Haves

Background in customer service, especially in a flexible working environment.
Experience performing improv or any theater experience.
General love and knowledge of science and a strong desire to learn new scientific information.
Experience developing curriculum for informal education facilities.
Graphic design experience and/or proficiency in Canva.
Knowledge of sound boards and light boards within a theater environment.

Responsibilities

Supervise the part-time Public Programming team including floor supervision, leading meetings, trainings, and performance reviews.
Coordinate the shift schedule for the Public Programming team on a weekly basis
Create daily task schedules for each team member
Develop and improve training structures such as new hire training and customer service training.
Perform regular evaluations on live programs and demonstrations.
Coordinate supply orders including purchasing and sorting of incoming supplies.
Demonstrate a high level of proficiency in presenting on stage, facilitating in exhibit halls, and leading various lab-like spaces.
Work with a high degree of independence on multiple projects in parallel.
Demonstrate exemplary written and oral communication skills.
Performs other related duties as assigned.