Coordinator - Office Services

Baker TillyEugene, OR
4dOnsite

About The Position

Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: The Coordinator, Office Services, ensures the office environment is supported and operational by executing daily administrative and facilities-related service delivery. Working closely with Core Office Services leadership, the Coordinator triages and fulfills onsite service requests, coordinates property and vendor interactions, and maintains a positive workplace experience for team members and visitors. Client Operations and Engagement Teams serve as the primary consumers of Office Services offerings, utilizing the office environment to support client delivery and operational needs. This role requires a strong service mindset, the ability to prioritize and multi-task, and effective communication skills. The Coordinator operates as an individual contributor and is required to be onsite due to the nature of the responsibilities and support model of the Core.

Requirements

  • High School Diploma required
  • 1 to 3 years relevant experience required
  • Demonstrated ability to communicate clearly and concisely with team members.
  • Able to work effectively and take direction in a team setting.
  • Takes initiative to identify stakeholders directly impacted by the services provided.
  • Consistently demonstrates the ability to exercise confidentiality appropriately.
  • Demonstrated ability to utilize basic features of Microsoft Word and Outlook independently.
  • Able to utilize basic features of Microsoft Excel, Microsoft PowerPoint, and other software platforms with moderate guidance and support.
  • Takes initiative to seek opportunities to learn advanced software features and apply knowledge with minimal prompting.
  • Demonstrated ability to produce a quality work product after moderate review.
  • Able to productively receive and apply feedback to realize an enhanced product quality.
  • Delivers services in a professional manner that reflects Baker Tilly Core Values and maintains confidentiality.
  • Able to communicate challenges to meeting deadlines when prompted and takes direction to mitigate risks to agreed timelines.
  • Takes the initiative to understand how services enable internal customers to realize success.
  • Demonstrated ability to prioritize work, identify solutions, and access resources with moderate guidance, prompting, and coaching.
  • Takes initiative to learn and apply best practices and standards of excellence through productive inquiry.
  • Seeks to learn through productive inquiry, coaching and mentoring opportunities, and ongoing feedback dialogue with manager.
  • Able to consistently demonstrate foundational Capability behaviors and identify opportunities to progress performance capabilities.
  • Able to work overtime as requested during peak seasons.

Responsibilities

  • Facilities and Workplace Readiness: Maintaining quality/cleanliness of shared spaces, Training and conference room resets, Furniture setup and breakdown, Space readiness for visitors and teams. 20%
  • Mail, Shipping, and Courier Services: Daily incoming/outgoing mail, FedEx/UPS/USPS/courier processing, AR bank drops (if applicable), Tracking and Deadlines. 15%
  • Meetings, Events, and Catering Support: Meeting room scheduling & setup, Internal event coordination, Catering orders & delivery accuracy, Room resets and post-event cleanup. 15%
  • Coordinate process for large-scale duplicating projects including copying, collating, assembly, scanning and distribution of internal and external client deliverables. 10%
  • Front Desk, Phones, & Client Service: Reception coverage, Answering/routing calls, Visitor support, Serving internal clients (Client Operations, Engagement Teams, etc.). 10%
  • Office Supplies & Breakroom Management: Ordering & stocking supplies, Breakroom consumables (coffee/snacks/beverages), Inventory monitoring, Invoice coding (if applicable). 10%
  • Security Access, Badge & Onboarding Support: Badge access provisioning, new hire workstation preparation, Keys + nameplates + supplies, Exit cleanup/turnover. 7%
  • Equipment & Vendor Coordination: Troubleshooting printers/A/V/basic equipment, coordinating repairs, acting as landlord/vendor point of contact, Tracking vendor contracts (location-specific). 7%
  • Safety, Documentation & Other Duties: Safety protocols, Fire/security/health compliance, Recordkeeping, Special projects and other duties as assigned. 6%
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