Coordinator, Product Development

Universal Music Group•New York, NY

About The Position

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers D2C for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. How we LEAD: We are seeking a highly organized and detail-oriented Product Development Coordinator to support the development of artist merchandise collections across Live Events/Touring and eCommerce drops. This role plays a critical executional function within the Product Development team, partnering closely with Managers and Department Leads to move product from concept through production handoff. The Coordinator will manage samples, maintain PLM data accuracy, track timelines, and support vendor communication across printables, cut-and-sew apparel, and accessories. The ideal candidate thrives in a fast-paced, drop-driven environment and has strong attention to detail, technical curiosity, and a passion for building product tied to cultural moments. How you'll CREATE: Development Support & Execution Support Managers and Associate Director in the end-to-end development of artist merchandise collections.

Requirements

1–3+ years of experience in product development, merchandising, or production (apparel or accessories preferred).
Exposure to printables, cut-and-sew, or accessory development.
Familiarity with PLM systems, Monday.com and Excel-based tracking.
Strong organizational and time management skills.
High attention to detail and follow-through.
Excellent written and verbal communication skills.
Ability to manage multiple timelines in a fast-paced environment.
A detail-driven executor who keeps development on track.
Someone proactive in follow-ups and problem-solving.
A strong communicator comfortable working with vendors and cross-functional partners.
A team player eager to grow into a full Product Developer.
Someone energized by tour launches, album drops, and fast-turn product cycles.

Responsibilities

Assist in material sourcing, trim approvals, and construction detail tracking.
Prepare and maintain tech packs and product specifications within PLM.
Track sample submissions, approvals, and revisions across multiple concurrent launches.
Consolidate and distribute sample comments to vendors.
Own sample tracking logs and ensure on-time submissions.
Maintain and update T&A calendars in partnership with the Manager.
Follow up with vendors on development milestones and approvals.
Flag potential delays or risks to Manager proactively.
Assist with vendor onboarding documentation and communication.
Support costing requests and initial data collection.
Maintain organized vendor communication records.
Coordinate sample shipments and receipt tracking.
Maintain accurate product data in PLM, including BOMs, materials, and specs.
Support ERP product setup inputs (SKUs, cost fields, timelines).
Ensure version control and document accuracy across development files.
Prepare line sheets and development recap reports as needed.
Partner with Creative to gather artwork files and spec requirements.
Coordinate with Production and Sourcing on sample status updates.
Assist with internal milestone meetings and status updates.
Support launch readiness tracking tied to tour dates and eCommerce drops.
Conduct preliminary sample reviews.
Assist in measuring or reviewing samples and logging initial feedback and notes
Ensure packaging and labeling details are correctly documented.
Support final development documentation prior to bulk handoff.

Benefits

Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
A variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent