Coordinator Sales

IHG • Atlanta, GA

9d

About The Position

JOB OVERVIEW: Provide administrative support for Sales, Catering and Conference Services, including computer input, tracing answering telephones, printing reports, departmental records/logs, and other miscellaneous tasks. Candidate must be courteous, prompt and efficient in handling all matters pertaining to the specific market segment. Positive and collaborative team spirit.
REPORTS TO: Director of Sales & Marketing and Sales Managers
KEY RELATIONSHIPS: Internal: Director of Marketing, Director of Sales & Marketing, Sales Managers, Catering & Conference Service Managers. Other departments including Reservations, Front Office, Accounting, Restaurant & Inn Room Dinning and Banquet. External: Hotel clients, guests and business partners.

Responsibilities

• Maintain knowledge of all hotel services/features and hours of operation. As well as knowledge of departmental policies and procedures.
• Demonstrate the ability to learn and effectively utilize the daily systems and reports required by the team. Answer telephone within three rings, using correct salutations and telephone etiquette.
• Respond to inquiry calls in accordance with departmental procedures. Qualify space requests by gathering relevant information, then find best course of action based on each situation
• Maintain inventory levels and reorder office supplies as necessary.
• Establish and maintain filing system procedures and be prepared for new client files.
• Make photocopies and process as specified.
• Attend designated meetings as requested/required.
• Type and send contracts, addendums, proposals, and any other reports requested by managers.
• Assist Catering & Conference Service Teams with the creation of event documents.
• Submit all contracts to Director of Sales for review and approval.
• Process and code commission invoices for Accounting and Sales Departments.
• Create and submit amenities as requested by managers.
• Send client evaluation survey at the conclusion of each event.
• Maintain a professional attitude appearance at work and when representing the hotel.
• Provide support and assistance with special projects and requests from sales, catering and conference service team.

Benefits

• We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed