Coordinator – Store Operations

American Eagle Outfitters • Pittsburgh, PA

1d

About The Position

The Coordinator, Operational Experience - Stores, is a key
partner responsible for supporting the development, optimization, and execution
of store processes that drive efficiency and reduce workload across the fleet.
This role plays a critical part in gathering store feedback, benchmarking best
practices across industries, and translating insights into actionable training
and operational improvements. The position requires strong organization,
attention to detail, and a collaborative mindset to support operational
excellence across the store network. As the Coordinator, Operational Experience
- Stores, you will embody our values by creating a positive and productive
workplace culture acting as a role model for all associates.

Requirements

• Bachelor's degree in Business, Engineering, Communication, or related field.
• 1+ year Experience in retail operations, retail management, or technology is a plus.
• Proficient in Microsoft Office, Outlook, and internet-based applications.
• Strong analytical, problem-solving, and project management skills.
• Excellent verbal and written communication and collaboration skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Detail-oriented, self-motivated, and committed to accurate reporting. Ability to travel often, including international travel.

Responsibilities

• Develop operational efficiencies to streamline processes and reduce workload across initiatives such Support in developing store operational processes that improve efficiencies and reduce workload. Support store supply ordering and serve as the main liaison to Finance for Global Infinity. Create and maintain monthly stockroom labels to ensure accurate organization. Assist with off-site storage requests in partnership with Real Estate teams.
• Identify opportunities to streamline processes, reduce workload, and improve operational efficiency.
• Develop clear and concise training materials for new initiatives, pilots, or process updates. Build and maintain strong relationships with stores and key cross-functional partners. Manage multiple tasks and projects simultaneously, ensuring timely completion.
• Track, report, and analyze key store performance metrics to support continuous improvement. Additional duties as assigned.

Benefits

• associates may receive health care benefits (including medical, vision, and dental)
• wellness benefits
• 401(k) retirement benefits
• life and disability insurance
• employee stock purchase program
• paid time off
• paid sick leave
• parental leave and benefits
• AEO may also provide discretionary bonuses and other incentives at its discretion

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level