Corporate Account Manager

VallenCincinnati, OH
6h

About The Position

Vallen’s Corporate Account Manager is a staff management position responsible for mentoring and managing Corporate Account Specialists and/or support staff while developing and implementing sales strategies for increasing profitable sales growth in assigned corporate account customers.  The Corporate Account Manager builds and/or enhances customer relationships in pursuit of selling the organization’s solutions, products, and services to achieve performance goals in areas of sales, gross margin, profitability, value propositions and/or other customer contractual agreements.

Requirements

  • High school or equivalent; Bachelor’s degree in a related business, sales, or marketing field preferred.
  • 5+ years relevant work experience or an equivalent combination of education and experience.
  • Ability to successfully articulate Vallen’s value proposition to a customer, internally and externally.
  • Must demonstrate an understanding of key levers impacting customer profitability and ability to impact profitability improvement,
  • Staff management within an organization’s sales function; distribution industry preferred.
  • Demonstration of industry, company product and/or service offerings.
  • Ability to read and interpret various documents, including but not limited to contracts or other forms of customer agreements, safety and operational manuals, product specifications, etc.
  • Solid knowledge of business financials and how to deliver profitable business.
  • Working knowledge of MS-Office products.
  • Working knowledge of company applications preferred.
  • Must be willing and able to travel 50+%

Responsibilities

  • Responsible for profitable corporate account growth including customer retention
  • Provides leadership to direct reports (Corporate Account Specialists)
  • Responsible for achieving annual cost savings goals/guarantees by customer
  • Manages corporate account customer liabilities including:
  • Adherence to product / service pricing parameters (schedule A, B, C)
  • Price Roll Management
  • Margin Management (SPA Leadership)
  • Freight terms compliance
  • Payment term compliance and Accounts Receivables resolution
  • Volume incentive management, accruals, and prompt payment
  • Service and inventory KPIs, and performance management
  • Audit management
  • Customer Implementation Management
  • Contract renewal leadership
  • Contract terminations leadership
  • Quarterly business review leadership (corporate level)
  • Field sales compliance (to contract paraments)
  • Problem escalation and resolution
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