On-site Corporate Director of Human Resources

Oxford Suites & Hotels•Bend, OR

1d•Onsite

About The Position

This is an onsite position working out of our Corporate office location in Bend Oregon, Candidates should live in or relocate to this location to be considered. At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you. JOB SUMMARY: The Director of Human Resources provides strategic and operational leadership for the organization’s human resources function. This role is responsible for developing and implementing HR strategies that support the company’s operational goals, strengthen organizational culture, and ensure compliance with employment laws and regulations. The Director serves as a trusted advisor to ownership and senior leadership, guiding workforce planning, employee relations, talent development, and policy administration across the organization. This position oversees HR programs including recruitment, compensation, benefits administration, employee relations, performance management, and compliance while ensuring consistent application of company policies and standards across all properties. The Director of Human Resources also plays a key role in supporting leaders throughout the organization by providing coaching, guidance, and resources that enable them to effectively manage their teams.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field required.
At least five years of human resource management experience required.
SHRM-CP or SHRM-SCP required.
Excellent verbal and written communication skills.
Excellent interpersonal and negotiation skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to adapt to the needs of the organization and employees.
Ability to prioritize tasks and to delegate them when appropriate.
Thorough knowledge of employment-related laws and regulations.
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.
Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Regular and reliable attendance
Able to travel to properties as needed

Nice To Haves

Human Resources experience in hospitality preferred.
Bilingual preferred.

Responsibilities

Partner with ownership and executive leadership to develop and implement HR strategies that support organizational growth and operational objectives.
Provide leadership on workforce planning, organizational structure, succession planning, and leadership development initiatives.
Identify HR trends and opportunities to improve employee engagement, retention, and operational effectiveness.
Advise leadership on organizational risk, policy development, and employment law considerations.
Lead and support company initiatives related to culture, employee engagement, and leadership development.
Provide guidance to General Managers and department leaders on employee relations matters including performance management, investigations, conflict resolution, and disciplinary actions.
Oversee investigations related to employee concerns, policy violations, or workplace issues and ensure appropriate documentation and resolution.
Coach leaders on effective communication, accountability, and team management.
Assist leadership with complex personnel matters including terminations, accommodations, and leave management.
Ensure consistent and fair application of company policies and employment practices across all locations.
Oversee the administration and implementation of HR policies, procedures, and compliance programs.
Ensure compliance with federal, state, and local employment laws and regulations.
Monitor and update HR policies, employee handbook content, and internal procedures to reflect regulatory changes and best practices.
Maintain accurate employee records and ensure proper documentation of HR actions.
Oversee HRIS systems, reporting, and data integrity related to employee information.
Oversee recruitment strategies and hiring practices to support staffing needs across the organization.
Partner with property leaders to identify workforce needs and implement effective recruitment and retention strategies.
Support onboarding processes and ensure new employees receive appropriate orientation and training.
Develop and support leadership development and internal promotion initiatives.
Monitor staffing trends and turnover data to identify opportunities for improvement.
Oversee administration of employee benefits programs, compensation practices, and related policies.
Monitor compensation structures to ensure competitiveness and internal equity.
Support benefits administration, open enrollment, and employee education regarding benefits offerings.
Provide guidance on compensation decisions and job classification structures.
Travel to properties as needed to support leadership teams, address HR matters and attend leadership trainings.
Provide on-site coaching, training, and support related to HR policies and employee relations.
Ensure consistency in HR practices across company locations.
Manage guest relations.
Perform other job-related duties as assigned.