Correctional Case Manager

State of North Carolina

4d • Onsite

About The Position

Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation; as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community.

Requirements

• Effective verbal/written communication with other staff, inmates, and the general public.
• Be capable of defending oneself against attack by violent persons.
• Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent/verbally abusive.
• Conduct continuous visual/audio surveillance of assigned work area.
• Accurately operate office machines/prepare written reports/forms which accurately reflect information reviewed from various sources.
• Demonstrate/instruct inmates in the proper safe use of tools, equipment/supplies.
• Review, analyze/evaluate various documents and behavioral data gathered from interview/documentation/ personal observation.
• Perform crisis intervention/routine counseling to include suicide prevention.
• Account for supplies/equipment.
• Implement /manage correctional programs.
• Completion of a two year associate degree program in criminal justice, human services, recreation or a related field; or graduation from high school and two years of custody experience within the NC DOP or two years of human services experience; or an equivalent combination of education and experience.
• Must be eligible for certification by the N.C. Criminal Justice Training and Standards Council.

Nice To Haves

• Documented knowledge of supportive counseling techniques

Responsibilities

• Carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee.
• Assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation; as well as transition planning and coordinating.
• Plan and coordinate transition (re-entry) prior to parole or release into the community.

Benefits

• Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree