Correctional Case Manager

State of North Carolina•Smithfield, NC

2d•Onsite

About The Position

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! This position will be assigned to Johnston Correctional Institution; position will be assigned to a housing unit in the custody area. This position will carry a case load of inmates, which involves supportive counseling, answering and following up on inmate questions and problems, and making recommendations to the classification committee. This position will also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates such as inmate work assignments, work release, education, or recreation, as well as transition planning and coordinating. Effective verbal/written communication with other staff, inmates, and the general public. Be capable of defending oneself against attach by violent persons. Work under stressful conditions caused by direct contact with visual/audio surveillance of assigned work area. Accurately operate office machines/prepare written reports/forms which accurately reflect information reviewed from various sources. Demonstrate/instruct inmates in the proper safe use of tools, equipment/supplies. Review, analyze/evaluate various documents and behavioral data gathered from interview/documentation/ personal observation. Perform crisis intervention/routine counseling to include suicide prevention. Account for supplies/equipment. Implement/manage correctional programs. This position will be required to work some evenings, weekends & holidays

Requirements

Documented knowledge of supportive counseling techniques and/or interviewing techniques for intake assessments.
Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Responsibilities

Carry a case load of inmates, which involves supportive counseling, answering and following up on inmate questions and problems, and making recommendations to the classification committee.
Assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates such as inmate work assignments, work release, education, or recreation, as well as transition planning and coordinating.
Effective verbal/written communication with other staff, inmates, and the general public.
Be capable of defending oneself against attach by violent persons.
Work under stressful conditions caused by direct contact with visual/audio surveillance of assigned work area.
Accurately operate office machines/prepare written reports/forms which accurately reflect information reviewed from various sources.
Demonstrate/instruct inmates in the proper safe use of tools, equipment/supplies.
Review, analyze/evaluate various documents and behavioral data gathered from interview/documentation/ personal observation.
Perform crisis intervention/routine counseling to include suicide prevention.
Account for supplies/equipment.
Implement/manage correctional programs.
This position will be required to work some evenings, weekends & holidays