Cougar Crew Peer Leader (Federal Work Study)

Columbus State Community College • Columbus, OH

6d • $12 • Hybrid

About The Position

Purpose of Position: The Cougar Crew is a group of student leaders who are dedicated to serving students and the broader Columbus State community. This position is fundamentally about helping others, and successful candidates will have a strong desire to help first-time college students succeed at Columbus State. As student leaders, members of the Cougar Crew are expected to be positive about their experience at Columbus State and represent the college professionally. The Cougar Crew are critically important to the facilitation of New Student Programs, Advising, and Career Services initiatives and events. This position is only open to students with Federal Work Study eligibility. Students must be available to work during Summer 2026.

Requirements

• This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State.
• You must also be enrolled in SIX or more credit hours in a degree or certificate program.
• Visit https://www.cscc.edu/services/careers/work-study.shtml for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already.
• Any applicants without Federal Work Study eligibility will not be considered for this position.
• Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
• Must have reliable transportation or other means to get to work regularly.
• Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.
• Knowledge of: Columbus State student technology systems (Workday, CougarWeb, Blackboard, Registration Self-Service)
• Columbus State student support resources
• Social media platforms
• Microsoft Office suite
• Skill in: Customer service
• Interpersonal communication
• Personal responsibility
• Time management
• Ability to: Contribute to a positive and inclusive environment for guests of the college, students, and college employees
• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community
• Communicate effectively with current and prospective students, families, college faculty, and staff
• Exercise sound judgment in stressful situations
• Adapt to a changing work environment
• Be flexible in carrying out a wide range of work responsibilities
• Problem solve in a fast-paced environment
• Quickly learn new information

Nice To Haves

• Completed at least one semester in college
• 2.5 Cumulative GPA
• Please include a Cover Letter

Responsibilities

• Create a welcoming atmosphere in which new students feel comfortable interacting with one another, faculty, and staff
• Support students by answering their questions, helping them to understand the event schedule, and making appropriate referrals
• Introduce new students to Columbus State systems (Workday, Blackboard, email, etc.), resources, and expectations
• Help students register for classes and make their first semester schedule
• Support events in person and virtually
• Assists with orientation and event logistics by preparing materials (such as folders and giveaways), supporting student outreach, and helping guide students and guests throughout programs.
• Manage the New Student Programs Instagram account
• Serve as a member of the Welcome Team for Autumn and Spring semesters
• Contribute to additional student success programming and initiatives
• Assist with office operations: support phone calls, drop-in assistance, and wayfinding of student traffic
• Monitors the employee email account and represents the college by assisting students through professional phone and email communications.
• Other duties as assigned to support New Student Onboarding and student success initiatives
• Maintain privacy and confidentiality of student records and other sensitive information.
• Fosters and maintains a safe environment of respect and inclusion for faculty , staff, students , and members of the community.
• Work a consistent, reliable schedule and exhibits regular and punctual attendance.

Benefits

• Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce.
• We are dedicated to helping students set the stage for professional life through their participation in the following program(s): CSTATE GROW (Guided Reflections on Work) The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters.
• Career and Leadership Development Program (CLDP) The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program.
• Career competencies you can expect to learn through Student Employment: Career & Self Development Critical Thinking Leadership Teamwork Communication Culture of Respect Professionalism Technology

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED