Responsible for investigation, analysis and resolution of claims and demands made by attorneys representing consumers in the area of consumer litigation including lemon law, product liability and subrogation claims nationwide. Work on legal research projects involving warranty and automotive law questions. Retain and collaborate with the outside counsel for handling of consumer lawsuits. Manage, support and work on strategy of lawsuits filed by consumer attorneys. Work with and advise consumer affairs case managers on the best case handling and resolution. Attend mediations, arbitrations and trials along with outside counsel. Manage claims and lawsuits in the most cost-effective and efficient way. Provide counseling and training to the different departments, dealerships and business units, as needed.
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