Count Room Representative
About The Position
Collects and counts revenue from various drop sources per MIC and departmental guidelines. Counts, sorts, and organizes all currency, coins, coupons, chips, and paperwork from the drop containers. Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds. Straps and hand-stamps money bundles. Totals all cash, coins, chips, coupons, and other monies, and reconciling documents by shift and by day/date. Enter count information into various PC-based applications. Printing, signing all reconciling documents, and verifying their accuracy. Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. When a slot machine is being played at the time of bill validator drop, use excellent guest service skills to ensure the guest’s satisfaction. Accounts for all Count Room keys and ensures compliance with MIC requirements. Sorts, counts, rolls coins, and delivers to the Cashier department. Collects and weighs tokens from arcade machines. Returns counted tokens to arcade change machines. Collects and counts currency from arcade change machines and takes meter readings. Completes all paperwork accurately and delivers it to the appropriate department promptly, including scanning of all relevant documentation. Responsible for the loading of coins/currency and count of dropped funds for all the casino floor ticket redemption kiosks Communicate with other departments and the Gaming Control Board to coordinate drop and count schedules. Communicates currency counter maintenance requests to vendor technicians and IT service requests. Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees. Maintains the Count Room in a clean and orderly fashion. Monitors supply levels and requests supply orders Follows safety and security guidelines and adheres to department procedures.
Responsibilities
- Collects and counts revenue from various drop sources per MIC and departmental guidelines.
- Counts, sorts, and organizes all currency, coins, coupons, chips, and paperwork from the drop containers.
- Retrieves drop boxes from the storage area and appropriately stores all boxes and carts.
- Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds.
- Straps and hand-stamps money bundles.
- Totals all cash, coins, chips, coupons, and other monies, and reconciling documents by shift and by day/date.
- Enters count information into various PC-based applications. Printing, signing all reconciling documents, and verifying their accuracy.
- Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor.
- When a slot machine is being played at the time of bill validator drop, use excellent guest service skills to ensure the guest’s satisfaction.
- Accounts for all Count Room keys and ensures compliance with MIC requirements.
- Sorts, counts, rolls coins, and delivers to the Cashier department.
- Collects and weighs tokens from arcade machines. Returns counted tokens to arcade change machines.
- Collects and counts currency from arcade change machines and takes meter readings.
- Completes all paperwork accurately and delivers it to the appropriate department promptly, including scanning of all relevant documentation.
- Responsible for the loading of coins/currency and count of dropped funds for all the casino floor ticket redemption kiosks
- Communicate with other departments and the Gaming Control Board to coordinate drop and count schedules.
- Communicates currency counter maintenance requests to vendor technicians and IT service requests.
- Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees.
- Maintains the Count Room in a clean and orderly fashion.
- Monitors supply levels and requests supply orders
- Follows safety and security guidelines and adheres to department procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
