COUNT TEAM ATTENDANT

Graton Resort & Casino • Rohnert Park, CA

3d

About The Position

Entry‐level position that works as part of a team. The Count team Attendant
is responsible for the timely and accurate completion and documentation of the
drop and count of various funds throughout the casino; including slots, table
games, poker, ATMs, ticket redemption machines, and cash recycler machines.
Count Team Attendant is responsible for preparing reports and other documents
related to drop and count. All duties are to be performed within the guidelines
of the company and department policies and procedures, Minimum Internal Control
Standards, and Graton's System of Internal Controls. Training ongoing to prepare
for Count Team Supervisor.

Requirements

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Must be at least 21 years of age.
• Must obtain and maintain all necessary gaming licensing.
• Must be able to interact with others and maintain a positive and professional demeanor under frequently fast-paced work conditions.
• Must be able to meet all assigned deadlines.
• Must have good analytical, organizational, and time management skills
• Must be attentive to detail and have the ability to perform basic data entry.
• Must be proficient with Windows operating system and have basic skills in Microsoft applications, including Excel and Outlook.
• Must be able to perform basic math calculations without the use of a calculator.
• Must be flexible with daily responsibilities and work schedule; able to work holidays, weekends and a 10 hour shift.
• High School Diploma or GED equivalent preferred, but not necessary.
• Willing to learn all areas of Drop and Count.
• Moderate physical ability, such as lift or maneuver at least 50 pounds in varied instances of standing/walking.
• Must be able to stand for the duration of the shift.
• Manual dexterity to operate job related equipment.

Responsibilities

• Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
• Ensure adherence to all confidentiality requirements regarding all information, verbal or documented, to which have been provided directly or indirectly.
• Ensure integrity in all aspects of the process and perform assignments in a pleasant, friendly and professional manner at all times.
• Attend and participate in all department meetings, training sessions, and other sessions as directed by management.
• Safeguard and secure all carts, currency, coin, chips, and vouchers at all times.
• Perform as a team player in a team oriented environment to ensure accurate and timely completion of all drops, counts, and other tasks as assigned.
• Perform drop (removal) of funds from gaming devices, complete buys, cart loading, cart escorts. Receive, dispense, secure, count, record, store, transport funds and perform all other functions necessary for the efficient administration of business.
• Perform accurate and timely count of large sums of currency, coins, chips, vouchers, coupons and other monetary units as used in day-to-day business. Record count(s) by game/table/kiosk and by denomination; ensuring not to comingle (or mix) funds together for different games/tables/kiosks.
• Efficiently operate all equipment, hardware and software used in the course of completing job functions; including, but not limited to: money counting machines, kiosk/ATM machines, cash dispensers, carts and cart mule.
• Perform verification, reconciliation and balancing functions. Prepare accurate paperwork as required; log all cash, chip and other revenue instruments on appropriate log(s), transfer sheets and other documents. Investigate any discrepancies or cash variations and report results to upper management.
• Generate, post, print and distribute reports. Review all reports, documentation and other supporting information for completeness and accuracy.
• Ensure supplies are stocked, prepare carts for drops, and maintain clean and safe work areas, including daily cleaning and maintenance of currency counting machines, cash recyclers, kiosks and other equipment.
• Communicate professionally with members of the Count Team and various other departments.
• Adhere to all regulatory, personnel, company and department policies and procedures. Report any unusual or suspicious activity directly to the Controller or Director.
• Responsible for maintaining a consistent and regular attendance record; available to work at times extending beyond regularly scheduled hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED