Counter Sales Associate (2337)

Team Air Distributing , LLC•Nashville, TN

1d•Onsite

About The Position

The Counter Sales position is responsible for delivering seamless customer experience and supporting daily team operations. This role requires high-quality, reliable service, while demonstrating clear, positive communication with both customers and team members. This individual contributes to a collaborative work environment and applies strong industry knowledge to effectively meet customer needs.

Requirements

Able to lift 50 pounds and operate a forklift
Able to pass a drug test and background screening
High School diploma or GED equivalent required

Nice To Haves

HVAC experience in relation to parts and equipment (Required)
Excellent problem solving, analytical, and organizational skills
Strong attention to detail
Strong interpersonal skills
Excellent written and oral communication
Competent computer skills including Microsoft Office suite
Ability to multitask in a fast-paced environment
Ability to handle confidential information with great sensitivity

Responsibilities

Assist customers with past invoices
Ensure all billing is up to date from prior day's invoices and tickets
Quote prices and prepare sales orders
Determine the make, type, quality and availability of desired merchandise and make suggestions that meet the customer’s needs
Entering proper information to generate accurate invoices for pick up or delivery
Accurately locate and pick products for order fulfillment
Estimate date of deliveries based on knowledge of production and delivery schedules
Assess and determine warranty items while ensuring adherence to manufacturer policies and meeting the specific needs of each customer
File warranties for customers to ensure they receive credit for said items in a timely manner
Keep accurate notes of all interactions and organize paperwork appropriately
Stock, clean, and maintain show room
Schedule warehouse transfers as needed
Other retail warehouse duties assigned as needed