Counter Sales Lead

George T Sanders • Silverthorne, CO

5h

About The Position

The Counter Sales Lead position will be an integral part of the operations and be a champion for driving company goals and initiatives.

Requirements

• High School diploma or equivalent
• Basic reading, writing, and arithmetic skills
• Verbal and written communication skills and the ability to type
• Strong customer service skills
• Computer skills
• Experience in the trades a plus

Responsibilities

• Assisting in training and developing employees on the company’s platforms and systems and helping them complete their tasks
• Perform all sales and operational functions at the store sales counter, including order processing, product application, pricing, and order fulfillment
• Proactive outreach on designated house accounts for business growth
• Assist our customers with sales, questions on products, and other information as needed, with prompt, friendly, and professional service
• Assist customers and other sales associates by pulling orders
• Understand and use all cross-reference materials and technical manuals
• Making sure open orders are up to date for all counter employees, all will-call orders are ready for pick-up, and all counter tickets are shipped each day
• Process orders and returns and fill out all necessary paperwork neatly and correctly
• Handle customer phone sales and questions
• Maintain the cleanliness of the counter area, restrooms, and customer areas as needed
• This position requires an individual who works well in a team environment to build positive relationships with repeat plumbing and HVAC customers
• During busy times the role may act as a runner and focus on pulling orders exclusively
• Assist Branch and Assistant Manager (if applicable) in administrative duties such as cash reports and sorting the daily invoices
• Assist Warehouse by loading and unloading trucks, order fulfillment, inventory control, and Warehouse cleanup

Benefits

• 401(k) matching
• Profit-sharing
• Health, vision, and dental insurance
• Short-term disability
• Paid time off
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees