Counter Sales Representative- Floater

Schaedler Yesco Distribution • Lancaster, PA

2d • Onsite

About The Position

The Floater Counter Sales Representative plays an important role in supporting our goal of creating lasting value for those we serve by performing tasks to support the branch location and serve as a resource to customers. This position is responsible for offering counter support while exhibiting outstanding customer service skills and a commitment to quality and efficiency. You will work closely with our sales and operations teams to deliver customer experiences that promote and support our products and services, while meeting customer expectations. This person will need to travel throughout South Central Pennsylvania, including Lancaster, Lebanon, Harrisburg, Mechanicsburg, York, New Oxford, and Chambersburg. The Counter Sales Representative promotes our culture, The SYD Way, and our core values to all those they serve.

Requirements

• Strong verbal and written communication skills.
• Ability to maintain confidentiality of sensitive and/or customer-related information.
• Excellent interpersonal skills with good sales tactics.
• Ability to prioritize work based upon customer need(s).
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Microsoft Office or related software.
• Willingness to seek continual education regarding newly available products.
• U.S. Citizenship or U.S. Permanent Resident status required.
• Must have valid Driver's License

Nice To Haves

• Previous experience working in electrical sales perferred.
• Previous experience working in a retail or sales environment preferred.

Responsibilities

• Serve a group of diverse customers at counters by providing information on products or services
• Assist customers with product selection and application
• Share information as it relates to the SYD credit policy, various delivery options, in-house services, and training events
• Provide feedback on accurate product availability and delivery information
• Make recommendations for stock items or customer service stock based on branch sales/customer inquiries
• Maintain a neat, organized, and clean appearance throughout the counter area.
• Keep shelves, bins, and pegs stocked and properly labeled
• Be informed and Maintain current vendor/manufacturer promotional materials, displays, banners, sales collateral, and sales reference tools through counter area
• Responsible for oversight of products on bid and/or sales orders, including but not limited to purchasing from vendors and/or manufacturers, resolve customer problems, communicate lead times, ensure delivery of order, and process credits
• Work directly with vendors to obtain special pricing, when applicable.
• Grow sales and gross margin
• Utilize vendor websites for product searches, pricing, availability and cut sheets.
• Review and manage daily reports and queues to maintain accurate prioritization and necessary follow-up on bids, open orders, and credits
• Maintain Will Call orders, which may include calling customers, shipping orders, canceling orders, etc.
• Perform cycle counts, maintain inventory and location accuracy
• Manage all inbound and outbound communications in a professional and timely manner
• Properly maintain daily schedule, e-mail, and voicemail to reflect current activities.
• Work with Customer Experience Manager and/or Outside Sales to keep account pricing relevant and contact information up-to-date
• Make outbound calls to house accounts or prospects in effort to grow business, as requested by your manager
• Assist customers with safely loading their vehicles with purchased products
• Pursuit of continuing education related to Schaedler Yesco Distribution products, services and solutions.

Benefits

• Health Coverage: Choose from 2 PPO options for Medical, Dental, Vision, and RXcoverage kicks in just 60 days after the 1st of the month!
• 401K with company match.
• Flexible Spending Account (FSA) & Health Savings Account (HSA).
• Employee Stock Ownership Plan (ESOP): Become a stakeholder in our success!
• Quarterly bonuses.
• Company-paid disability and life insurance.
• Generous paid holidays and paid time off.
• Opportunities for continuing education and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed