Creative Project Manager

Hayward Industries•Charlotte, NC

About The Position

We are seeking a dynamic Project Manager to serve as the point person for all creative services projects. This role sits at the heart of a high-velocity, high-volume team, where ideas move fast, deadlines are tight, and collaboration is constant. You will be the orchestrator ensuring that creative initiatives—from design to content to campaigns—are delivered with precision, clarity, and impact. This is not just about keeping projects on track; it’s about helping to build out a larger creative operations function, shaping processes, and scaling a team that thrives under pressure while producing exceptional work. If you’re energized by growth, love the buzz of a fast-moving environment, and want to be part of building something bigger, this is the role for you. In addition to traditional project management responsibilities, this role will also take on a variety of operational and administrative tasks that keep the creative services engine running smoothly. From assisting with invoices and vendor coordination to supporting process documentation and team logistics, you’ll be a versatile problem-solver who ensures nothing falls through the cracks. Candidates with a background in creative fields—or experience working closely with creative teams—will thrive here, as you’ll not only manage the workflow but also understand the nuances of creative collaboration. This blend of project leadership and hands-on support makes this a key role as we continue to build out our creative organization.

Requirements

Bachelor’s degree in Project Management, Marketing, Communications, or related field (or equivalent experience).
3–5 years of project management experience, ideally within creative services, marketing, or agency environments.
Strong organizational skills with the ability to manage multiple projects simultaneously in a fast-paced setting.
Excellent communication and interpersonal skills to collaborate effectively across teams and stakeholders.
Proficiency with project management tools (e.g., Asana, Trello, Lytho, Monday.com, Jira) and familiarity with creative workflows.
Demonstrated ability to balance competing priorities and adapt quickly to shifting demands.
Experience building or refining processes to improve efficiency and scalability.
Strong problem-solving skills with a proactive, solutions-oriented mindset.
Ability to maintain composure under pressure and keep teams motivated through tight deadlines.
Passion for creative work and enthusiasm for contributing to the growth of a larger team.

Responsibilities

Act as the primary liaison between creative services and internal stakeholders.
Manage the intake, prioritization, and scheduling of all creative projects.
Develop and maintain project timelines, ensuring deliverables are met on time.
Work closely with creative director and creative team members, along with cross-functional teams inside and outside of the Marketing department.
Coordinate resources across design, copywriting, video, and other creative disciplines.
Facilitate clear communication between creative teams and business partners.
Track project progress, flag risks, and proactively resolve bottlenecks.
Ensure quality standards are upheld across all creative outputs.
Implement and refine project management processes to support scalability.
Provide regular status updates and reporting to leadership.
Contribute to building a strong, collaborative team culture that supports growth and innovation.