Credit and Collections Manager

Foster FuelsRustburg, VA
1d

About The Position

Foster Fuels, Inc. a national fuel distribution and fuel service provider has an opening for a Credit and Collections Manager. The focus of this opportunity will be to work closely with the Business units, oversee the company's accounts receivable, managing credit risk, setting credit limits for customers, and directing collection efforts for overdue accounts.

Requirements

  • Bachelors degree in Business Administration, Finance or a related field.
  • 3-5 years previous experience in a related area as an individual contributor.
  • Strong understanding of credit, collections, cash application, and billing in a B2B environment.
  • Highly proficient in computer software, i.e. databases, Microsoft office, credit and collection systems
  • An analytical mind and good math skills
  • Outstanding communication skills (written and oral)
  • Organizational and leadership skills
  • Team member in a cross functional matrix team environment
  • Other duties and responsibilities as assigned related to the stated job function

Nice To Haves

  • Financial & Analytical skills
  • Technical proficiency
  • Legal and compliance knowledge
  • Negotiation and communication
  • Strategic thinking

Responsibilities

  • Document and implement collection procedures that reduce the amount of delinquency of outstanding accounts.
  • Maintain a working knowledge of current credit and collection legal requirements and state of the art protocols and integrate them into existing processes.
  • Based on balance due aging, designs and implements processes to contact customers who have outstanding accounts based on delinquency of account to recover past due payments.
  • Monitors and negotiates on the payment of past due accounts. Establishes procedures for final demand of payment.
  • Research, identify and select outside Credit Collection agencies for use when accounts have exhausted all internal controls.
  • Research and evaluate Customer's credit worthiness based on scoring models to predict risk and vulnerability.
  • Approve or reject service request based on credibility and potential revenue losses.
  • Monitor the finance charge process and oversee any needed development or changes to that process.
  • Negotiate payment terms with customers on past due accounts.
  • Serve as an active team member, who is able to integrate with all business units Leaders, to ensure best return on accounts possible.
  • Establishes metrics and reports results on success of the Credit and Collection efforts.
  • Maintains integrity of customer accounts and relationships by keeping information confidential
  • Resolve unpaid claims by taking appropriate actions to recover loss revenue within the legal system by seeking court judgments, making court appearances, and performing any follow-up measures available.

Benefits

  • Foster Fuels offers a very competitive Medical Benefits package. We offer Anthem Medical, Dental, Vision, Life, Disability, Accident, Critical Illness, and Hospital Indemnity. The medical plan consists of 4 plan options with 2 of them free to the employee. All plans cover preventative care and Rx at 100%. In addition, dependent coverage is 100% paid by employee.
  • Medical Flexible Spending Account (FSA) and Dependent Care FSA
  • $10,000 Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • 401K match through ADP with Foster Fuels matching half of the employee contribution up to 6%.
  • Paid Time Off
  • 7 Paid Holidays, Floating Holiday, and Volunteer Time Off Day
  • Annual Discretionary Market-Based and Performance Raises
  • Annual Discretionary Bonuses
  • Paid Parental Leave
  • Annual Credit to company swag store depending on position
  • Educational Assistance Program
  • Employee and Dependent Scholarship Opportunities
  • Employee Pricing on Appliances, Service, Propane, and Heating Oil
  • Foster Gives Program
  • Referral Bonuses
  • Driver Benefits – Including emergency pay, pump-load pay, annual safety bonus, and home daily
  • CDL Sign-On Bonus
  • Gym/ Fitness Reimbursement – up to $100 annually
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