Credit Balance Specialist-Remote
About The Position
The Credit Balance Specialist is responsible for facilitating the resolution of insurance and patient credit balances to enable patient satisfaction and compliance with federal or state regulations. This role requires strong problem-solving skills, attention to detail, and research in the patient accounting system to achieve credit resolution. Root cause analysis and trending will be performed to identify reoccurring issues generating credits. The credit specialist will partner with other areas of the revenue cycle to communicate issues causing credits, and potential remediation steps to prevent them from occurring in the future. This role will require adherence to quality assurance metrics, as well productivity standards to enable credit resolution metrics are met.
Requirements
- Strong problem-solving skills
- Attention to detail
- Research skills in the patient accounting system
Responsibilities
- Facilitating the resolution of insurance and patient credit balances
- Root cause analysis and trending to identify reoccurring issues generating credits
- Partnering with other areas of the revenue cycle to communicate issues causing credits, and potential remediation steps
- Adhering to quality assurance metrics and productivity standards
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
