Crew Leader - Custodial

Challenge Unlimited Inc•Kansas City, MO

About The Position

Reporting to the Project Manager the Crew Leader is responsible for supervising work-related opportunities for people who have different abilities to work with integrated teams and receive work support and development as needed—achieving the highest level of independence possible. Assists with the supervision of employees and clients in the performance of janitorial duties. Also assists the crew in completing required tasks. Assists PM (Project Manager), APM, and/or Trainer (if applicable) in completing semiannual assessments and performance evaluations for the department if/as assigned. Ensures all safety procedures are followed and customer satisfaction while maintaining quality. Contributes to teamwork by training and helping co-workers, communicating needs to the Manager, and implementing feedback for improvement. Performs duties with a special focus on safety, quality, and customer service.

Requirements

Education: High School diploma or G.E.D. helpful but not required.
Experience: 1+ years of janitorial experience.
Certifications/Licenses: Driver’s License Regular (Class E required in MO)
Background Checks: Must pass criminal background check. Must pass various State and Federal registry checks. Must pass DCFS Abuse and Neglect Tracking System check.
Driving: Must pass driving history check and Company policy criteria.
Must maintain valid driver’s license and be 21 or older to drive Company van to transport workers, supplies, and equipment between building assignments.

Nice To Haves

Supervisory experience is helpful but not required.

Responsibilities

Performance Support: Assist crew in completing contract required tasks. Clean, sanitize, and restock bathrooms including sinks, toilets, glass & mirrors, stall walls, stainless steel, and sweeping & mopping floors. Vacuum, sweep, mop floors and stairs. Empty all trash and various recyclable cans and replace liners, clean receptacles, as necessary. Maintain and organize chemical and equipment storage areas in a clean, organized, and safe manner. Dust and clean office areas, desks and furniture that are not cluttered. Clean windowsills and windows. For GSA Contracts, may be required to perform ground maintenance/snow removal and cleaning of snow removal equipment if applicable to the contract.
Quality Assurance: Maintain quality control standards. Complete regular inspections and promptly correct any deficiencies and rectify any customer complaints.
Inventory Assistance: Maintain inventory of supplies and equipment and assuring proper use of company resources. Obtain tools necessary for the job to be completed. Inform the Project Manager of any needs which cannot be satisfied with current equipment and supplies. Advise Project Manager in a timely fashion as additional supplies are needed. Complete and turn in supply request sheets as needed. Maintain equipment by performing preventative and minor maintenance. Responsible for assuring proper use of Company resources including cell phone, vehicle, and cleaning equipment.
Client Development (Operations Work/Job Skills): Assist with meeting the needs of clients while fulfilling contract obligations. Apply techniques for working with individuals with disabilities in the workplace. Train and help clients develop job skills, communicating needs to management and implementing feedback for improvement.
Effective Leadership: Supervise janitors, ensuring work is performed according to the contract’s statement of work, company policies, and procedures. Create schedules and/or task assignments for the crew daily if/as assigned. Communicate job expectations. Assist with completing daily crew/building sheets and assessment forms as assigned. Report client, employee, and customer issues to Project Manager and/or Assistant Project Manager; make recommendations for corrective actions as needed. Assist with building an effective company culture that embodies our Company values to achieve optimum performance levels and achieve goals and objectives.