Crew Scheduler, Pilots (Dallas, TX, US)

American Airlines•Dallas, TX

72d

About The Position

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Crew Scheduling Team within the Integrated Operations Division. Responsible for efficiently scheduling pilots to ensure a complete flight crew is staffed on every AA flight according to Federal regulations (FAR 117 Limitations), Pilot union contractual guidelines, and Company policies. This job also manages pilot staffing and consults with the Supervisor on daily operational requirements in order to ensure that any open time incurred due to operational causes (such as weather, irregular operations, charters, ferries, equipment substitutions, etc) is allocated to a base that can cover the operation in the most expeditious and cost efficient way possible. We provide safe, reliable, and courteous service to our customers, the crewmembers of American Airlines, who in turn, take care of our paying passengers.

Requirements

High school diploma or GED equivalency
Customer service experience
Ability to interact effectively with all levels of management and union groups, as needed
Must comply with American Airlines Attendance policy
Ability to work in a highly stressful environment on a daily basis and to prioritize tasks
Ability to exercise sound judgment in making decisions based on information gathered/reviewedto exercise sound judgment in making decisions based on information gathered/reviewed
Ability to be flexible and capable of adapting to constant change
Must have cognitive skills to read and understand numbers and letters, and the ability to apply that knowledge
Ability to learn computer applications and apply knowledge
Must be able to handle multiple tasks concurrently
Must work well under pressure and deadlines
Must work with minimal supervision
Must be able to manually complete duties in the event of computer outages
Ability to understand the 24-hour clock and worldwide time zones in daily conversations with crewmembers
Must be able to read and comprehend the Pilot labor agreements and FAR 117 Limitations
Ability to memorize computer entry codes and city codes

Nice To Haves

Associates degree in related field
1-2 years airline experience
Operations experience and familiarity with the SABRE/DECS system

Responsibilities

Maintains pilot schedules and assignments in accordance with Company's standard operating procedures, Federal Aviation Regulations and Collective Bargaining Agreement
Generates, monitors and interprets various message reports related to pilot schedules
Communicates schedule changes to pilots
Uses different electronic communication methods to interact with team members across various operational functions
Utilizes multiple software programs (FOS, SPP, Microsoft office tools, web browsers, etc.) to monitor and modify pilot schedules
Provides excellent and timely customer service to pilots
Remains current by completing required online and classroom training
Must be able to work all shifts including holidays and weekends in a 24/7 operation
Must be able to work overtime as required, sometimes with little or no advance notice
Assists with on the job training for incoming new hires as required
Successful candidates would be required to complete a one year commitment within Crew Scheduling

Benefits

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

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