MC Crisis Intervention Specialist FT 4p-12a

Hope and Healing Survivor Resource Center•Medina, OH

23h

About The Position

Maintain a safe, supportive environment for survivors residing in the shelter. Provide individualized support, resources, and crisis intervention to survivors of domestic violence, sexual assault, and human trafficking by using Trauma-Informed approaches.

Requirements

High school diploma or equivalent required; CPR, First Aid, AED, and Narcan certifications preferred.
At least 1 year of experience with survivors of trauma, mental health, or addiction preferred.
Valid Ohio driver’s license and insurability; ability to pass background checks (Ohio Bureau of Criminal Investigations and Federal Bureau of Investigation)
Strong interpersonal and communication skills, particularly with diverse populations.
Proficiency in Microsoft Word and Excel

Responsibilities

Provide confidential, trauma-informed support to survivors, including but not limited to: crisis intervention, advocacy, hotline responses, shelter intakes, referrals, safety planning, and follow-up care.
Assist with shelter operations, including: providing shelter coverage, safety, transportation, conflict resolution, assist with cleaning/food prep as needed, cleaning responsibilities, facilitating workshops for survivors on self-sufficiency skills, and provide daily survivor engagement.
Complete timely and accurate documentation in accordance with agency policy.
Collaborate with agencies to secure services for survivors and support case managers and H&H staff in individualized survivor plans.
Participate in professional development and community representation.
Always adheres to Service Excellence standards.
Complies with agency policies and procedures, federal and state requirements, CARF standards and educational/certification/registry requirements.
Other duties as assigned.