Critical Facilities Technician

Salute Inc. • Lithia Springs, GA

4d • $28

About The Position

The Critical Facilities Technician is responsible, as part of a team, for ensuring that all cooling, mechanical, and supporting infrastructure—particularly in-row heat exchangers—operates at peak efficiency to maintain strict thermal conditions for mission-critical IT equipment. This includes conducting planned preventative maintenance, performing daily corrective work, troubleshooting in-row cooling systems, and responding to emergent environmental or mechanical issues. The technician regularly interacts with Data Center Operators (DCOs), clients, and vendors while supporting a reliability standard exceeding 99.999% uptime. Although the primary focus is on high-density in-row heat exchangers, a foundational understanding of broader data center infrastructure—such as pumps, motors, VFDs, building automation systems, chilled water systems, and air handling equipment—is preferred. Additionally, the technician uses event monitoring systems to identify abnormalities and deliver timely notifications and escalations to stakeholders during service-impacting events.

Requirements

• Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes
• Ability to understand and troubleshoot low voltage control wiring and wiring diagrams
• Current knowledge of industrial safety practices
• Possess critical thinking and complex problem solving skills
• Excellent written and oral communication skills
• Microsoft 365 proficiency
• Basic customer service principles
• Job Hazard Assessment Mitigation Awareness
• Hand Protection
• Hearing Protection
• Head Protection
• Eye Protection
• Fall Protection/Ladder Safety
• Electrical Safety
• OSHA 30 Hour General Industry
• High School Diploma and minimum of 1 year HVAC or similar experience
• Ability to understanding diagrams and schematics for the mechanical and electrical functions of data center systems
• Ability to process Hands/Eye requests as required (i.e. torque wrenches and hand tools, wiring terminal blocks, powered tools)
• Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems
• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

Responsibilities

• Travels up to 50% as needed for remote site projects
• Performs L2 – L5 commissioning checklists as deliverables to the customer
• Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies for Mechanical and Electrical systems
• Tests performance of electromechanical assemblies and electronic multimeters
• Reads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processes
• Inspects equipment for defects, leaks, and potential issues
• Installs electrical/mechanical parts and hardware in housings/assemblies with hand tools
• Aligns, fits or assembles component parts using hand/power tools
• Provides feedback on effectiveness of existing standards and processes
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
• Collaborates on tracking and completing aggressive preventive and predictive maintenance programs

Benefits

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED