Critical Manager - (Whippany, NJ Location)

ISS • New York, NY

7d

About The Position

Critical Manager
All Mission Critical and Critical Facilities within assigned region, as define by the OPTIMA Mission Critical and Critical Facilities List (MCCFL).
Key Purpose
The Critical Manager will provide regional leadership, management and support to the Critical Environment Operations. Prioritizing Health & Safety, OPTIMA Critical governance and Risk Controls, to achieve 100% uptime and compliance within assigned portfolio.
Provide tactical oversight for the delivery of all technical operations in relation to critical environments within the assigned portfolio. Ensuring that all governance requirements and programs are implemented and upheld to the highest standards, providing Subject Matter Expertise in relation to the supporting governance frameworks.
To develop and maintain strong working relationships with the operational team, key clients and the wider ISS community. Promote a positive culture and attitude of right first time and ZERO Downtime
To deliver a best in class Critical Environment Operation, by driving Clarity, Consistency, Compliance & Transparency through the deliverables to clients and colleagues.
Success Criteria

Subject Matter Expert in relation to:
Safe Systems of Work governance, processes and procedures
OPTIMA Critical Environments governance, processes and procedures
Engineering Risk Controls framework and requirements
Risk Management in line with governance frameworks

Ensure we act in line with the core values of ISS:
Honesty - We respect. Our honesty is not negotiable. We respect our customers, our colleagues and our company – honesty comes first.
Entrepreneurship - We act. Action speaks louder than words. All our employees have a ‘licence to act’ and are expected to do so.
Responsibility - We care. Indifference is immoral. We care about what we do and how we do it.
Quality - We deliver on our promises. We are professionals with a passion for quality. We deliver on our promises.

Requirements

• Minimum 5 Year managing Mission Critical Environments
• Qualified in an engineering discipline
• People and stakeholder management
• Area/Regional management experience
• Authorizing Engineer or Authorized Person Experience Customer Focus

Responsibilities

• Ensuring Safe Systems of Work processes and procedures are at the forefront of our delivery and upheld to the highest standards.
• Be appointed as a Senior Authorized Person (SAP) or Authorizing Engineer (AE)
• Support on-going adherence to health and safety standards in accordance with local Health and account requirements.
• Drive towards a zero-accident culture
• Ensure that all staff are trained in line with the requirements of the Critical Environments Program ‘OPTIMA Critical’.
• Ensure that works are carried out in line with the standards and governance set out in the Critical Environments Program ‘OPTIMA Critical’
• Develop a culture of recognition, reward, continuous improvement and right first time, which promotes a Zero Unplanned Downtime mentality.
• Review and approval of Critical Environment Operating Procedures
• Chair Weekly Technical Review board calls / meetings
• Provide SME support to the incident management process
• ISS engineering risk control requirements are being met and for the controls to successfully pass operational effectiveness testing and audit
• Ensure the completion of tasks that will assist Barclays engineering risk controls aligned to ISS risk controls successfully passing operational effectiveness testing and audit.

Benefits

• ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed