CRM Admin Developer
About The Position
Responsibilities: • Coordinate all aspects of user and license management including new user setup/deactivation, roles, profiles, and permissions • Conduct Microsoft Dynamics CRM configuration changes, including Workflow, fields, page layouts, record types, custom settings, dashboards and reports • Ability to communicate (verbal and written) with Microsoft Dynamics business users to understand system requirements and organizational processes • Communicate with the users to determine problems or design requirements • Design, develop and maintain the overall architecture of Microsoft Dynamics CRM based applications for internal users • Troubleshoot problems and provide solutions • Conduct ongoing research on latest Microsoft Dynamics CRM technologies • Participate in understanding the productivity gain utilizing Microsoft Dynamics CRM technology and calculate the return on investment. • Review and/or prepare system documentation in accordance to the Microsoft Dynamics CRM process • Assist in enforcement of project deadlines, schedules, and methodologies • Work closely with Quality Assurance team to review testing results or issues • Other duties as required. Qualifications Skills and Qualifications: • Minimum of 2 years of Microsoft Dynamics CRM Administrator/Developer experience • Knowledge of Power Apps or ability to learn other programming languages supported by Microsoft Dynamics 365 • Strong communication skills with the ability to communicate with both the business community and the technical community • Strong analytical skills, self-motivation, and attention to detail along with an aptitude to excel in technology transformation projects • Ability to work with external (vendor) customers • Understanding of general banking operation principles, programming logic/processes, Jira, Agile methodology and querying tools • Team oriented and possess a continuous improvement mindset
Requirements
- Minimum of 2 years of Microsoft Dynamics CRM Administrator/Developer experience
- Knowledge of Power Apps or ability to learn other programming languages supported by Microsoft Dynamics 365
- Strong communication skills with the ability to communicate with both the business community and the technical community
- Strong analytical skills, self-motivation, and attention to detail along with an aptitude to excel in technology transformation projects
- Ability to work with external (vendor) customers
- Understanding of general banking operation principles, programming logic/processes, Jira, Agile methodology and querying tools
- Team oriented and possess a continuous improvement mindset
Responsibilities
- Coordinate all aspects of user and license management including new user setup/deactivation, roles, profiles, and permissions
- Conduct Microsoft Dynamics CRM configuration changes, including Workflow, fields, page layouts, record types, custom settings, dashboards and reports
- Communicate (verbal and written) with Microsoft Dynamics business users to understand system requirements and organizational processes
- Communicate with the users to determine problems or design requirements
- Design, develop and maintain the overall architecture of Microsoft Dynamics CRM based applications for internal users
- Troubleshoot problems and provide solutions
- Conduct ongoing research on latest Microsoft Dynamics CRM technologies
- Participate in understanding the productivity gain utilizing Microsoft Dynamics CRM technology and calculate the return on investment.
- Review and/or prepare system documentation in accordance to the Microsoft Dynamics CRM process
- Assist in enforcement of project deadlines, schedules, and methodologies
- Work closely with Quality Assurance team to review testing results or issues
- Other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
