CSR - Teller (Part-Time)

Alliant Bank • Moberly, MO

2d

About The Position

Alliant Bank is seeking a dedicated and customer-oriented Customer Service Representative/Teller to join our team. As a front-line customer service representative, you will play a crucial role in providing exceptional customer service and creating a positive first impression for our customers. Your responsibilities will include account and service origination and maintenance, as well as responding to customer inquiries both by telephone and in person.

Requirements

• High School Diploma (associate’s degree, bachelor's degree, or an equivalent finance or banking experience preferred)
• Knowledge of banking customer service principles and processes
• Ability to use mathematics to accurately compute routine transactions
• Strong interpersonal skills including verbal communication and listening skills
• Computer and technological proficiency
• Ability to learn and use banking software
• Critical thinking abilities
• Relevant experience performing clerical activities

Responsibilities

• Accurately record daily transactions
• Assist customers with account inquiries, transactions, and service requests
• Efficiently handle customer requests and resolve any issues that may arise
• Build and maintain strong customer relationships to enhance customer satisfaction
• Identify and recommend products and services that will benefit customers
• Ensure compliance with all banking regulations and internal policies and procedures

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED