CTMS Data Analyst 1

University of WashingtonSeattle, WA
6dRemote

About The Position

UW MEDICINE IT SERVICES has an outstanding job opportunity for a CTMS Data Analyst 1 position. (CTMS: OnCore Clinical Trials Management System.) . WORK SCHEDULE 100% FTE – 40 hours per week Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. POSITION HIGHLIGHTS 100% remote opportunity 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year 100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES Providing immediate response to basic to intermediate level data-related questions, ad-hoc Tableau and SQL reports, and developing and/or updating business logic reports Maintaining continuity of data, delivery, and connections Facilitating timely changes on preexisting logic to provide more immediate availability Investigating basic to intermediate level data connection issues, prioritizing, and resolving via defined service level agreements Aligning with larger program office process to deliver services and communicating CTMS Program Office priorities to RIT leadership Performing tier 1 and lower-end tier 2 support tickets Participating in Program Office process meetings to fully understand context when working under the advisement of and being mentored by senior analysts REQUIREMENTS Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience 2+ years’ of recent healthcare or IT experience must include the below: 2+ year(s) of experience with end user support in an IT domain 1+ year(s) of experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications) Familiarity with Oracle and SQL Server database programming, including complex query optimization and performance tuning Demonstrated experience with formal software engineering practices (e.g. source code version control, validation, deployment, maintaining Microsoft-based applications, etc.) Basic object-oriented programming skills using an integrated development environment like Visual Studio .NET Demonstrated experience with requirements gathering and analysis, including direct work with end users or customers Basic understanding of database design Demonstrated problem solving and debugging skills Foundational experience working with multiple APIs Foundational experience juggling multiple system instances/environments (i.e. test, training, development, and production) Foundational experience assisting team members and sharing knowledge, with exposure to mentoring others Familiarity with database structures, data definitions, and data relationships Recent experience with formal project management methods Foundational experience supporting small scale enterprise customers, both internal and external Basic understanding of enterprise change control processes UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $73,836.00 annual Pay Range Maximum: $95,004.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience
  • 2+ years’ of recent healthcare or IT experience must include the below:
  • 2+ year(s) of experience with end user support in an IT domain
  • 1+ year(s) of experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
  • Familiarity with Oracle and SQL Server database programming, including complex query optimization and performance tuning
  • Demonstrated experience with formal software engineering practices (e.g. source code version control, validation, deployment, maintaining Microsoft-based applications, etc.)
  • Basic object-oriented programming skills using an integrated development environment like Visual Studio .NET
  • Demonstrated experience with requirements gathering and analysis, including direct work with end users or customers
  • Basic understanding of database design
  • Demonstrated problem solving and debugging skills
  • Foundational experience working with multiple APIs
  • Foundational experience juggling multiple system instances/environments (i.e. test, training, development, and production)
  • Foundational experience assisting team members and sharing knowledge, with exposure to mentoring others
  • Familiarity with database structures, data definitions, and data relationships
  • Recent experience with formal project management methods
  • Foundational experience supporting small scale enterprise customers, both internal and external
  • Basic understanding of enterprise change control processes

Responsibilities

  • Providing immediate response to basic to intermediate level data-related questions, ad-hoc Tableau and SQL reports, and developing and/or updating business logic reports
  • Maintaining continuity of data, delivery, and connections
  • Facilitating timely changes on preexisting logic to provide more immediate availability
  • Investigating basic to intermediate level data connection issues, prioritizing, and resolving via defined service level agreements
  • Aligning with larger program office process to deliver services and communicating CTMS Program Office priorities to RIT leadership
  • Performing tier 1 and lower-end tier 2 support tickets
  • Participating in Program Office process meetings to fully understand context when working under the advisement of and being mentored by senior analysts

Benefits

  • 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
  • 100% matching, 100% immediately vesting 403(b)
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