Culinary Inventory Control Technician - Dollywood's Splash Country - Seasonal

All Career•Pigeon Forge, TN

16h•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties; all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference that you can feel. We are seeking a Culinary Inventory Control Technician who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Culinary Inventory Control Technician will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Dollywood Splash Country Culinary Inventory Control Technician is responsible for the successful operation of culinary accounting and inventory systems to ensure accurate figures and orders are produced in a timely and efficient manner. These responsibilities will be carried out in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Must be at least 18 years old
May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas
Must be able to train to operate a pallet jack
Must be able to obtain ServSafe Manager Certification
Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must maintain a professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
Able to comprehend instructions and retain information
Able to perform duties consistently while creating a safe and secure environment for hosts and guests
Able to be flexible and handle frequent changes in priorities
Able to add, subtract, multiply and divide with accuracy
Must be able to communicate effectively with Guests and Hosts using approved communication methods
Able to tolerate various temperatures while working indoors and outdoors
Able to meet the physical demands of the job

Responsibilities

Receive daily food orders, check orders for accuracy, and store inventory according to shop specifications
Maintain cleanliness in food storage areas by keeping the area free of slip, trip, and fall hazards
Practice First-In, First-Out (FIFO) methods daily including dating and physically rotating products
Receive departmental supplies and distribute them to proper storage areas
Monitor receiving and accept or reject according to Dollywood Company and safe food handling practices
Inspect cooler and freezer temperatures, reporting any issues to Maintenance and moving product as necessary
Monitor department processes and Host conduct, reporting concerns related to and report loss prevention to necessary leader
Assist in spot checking of weekly inventories as necessary
Complete daily processes including processing of supplies, transfers, returns, purchase orders and invoices
Verify balances of journal registers, receiving registers, miscellaneous receiving, and vendor return/credit reports
Assist with completing daily Culinary reports
Resolve outstanding invoices and credits in a timely manner
Update price corrections within the Culinary financial systems
Run and update journals at each period end to ensure all discrepancies are resolved
Maintain required filing and paperwork
Input physical inventory, resolve cost of sales reports, balance the general ledger to close inventory.
Input Journal entries
Assists with weekly inventory at various food and beverage locations
Partner with The Dollywood Company Warehouse team and be the liaison for deliveries to and from the warehouse
Follows all Host Safety Standards and General Safety Training guidelines using associated injury prevention measures
Suspend operations when continuation would be inconsistent with Safety Standards or Procedures or presents a safety hazard to Guests or Hosts
Partner with location Team Leads to ensure accurate food and beverage orders are placed
Foster relationships with Dollywood Company Leadership and outside vendors
Management reserves the right to change and/or add to these duties at any time